Account Manager

DayOne; Singapore; Presencial; SGD 110.000 - 180.000; Jornada completa

Descripción de la vacante

DayOne, a global leader in data infrastructure, seeks a Technical Account Manager to support sales with deep technical engagement for hyperscale customers. The role sits in the sales team and interfaces with design, delivery, operations, and construction to align execution with contracts.

Based in Singapore, you will bridge customer requirements with internal teams, manage complex program delivery, and help drive multi-megawatt capacity opportunities while maintaining strong stakeholder

Formación

• Proven experience supporting hyperscale customers in a data center environment.
• Strong program management capability with coordinating complex technical and delivery discussions.
• Practical understanding of data center solutioning including fit-out and connectivity.
• Ability to bridge front-end account activity and back-end execution with clear communication.

Responsabilidades

• Act as technical counterpart to sales for hyperscale accounts and guide opportunity development.
• Lead coordination between customer engineering and internal design, delivery, and operations teams.
• Translate complex requirements into actionable internal tasks and technical responses.
• Support development of large contracts by driving the technical workstream and delivery commitments.
• Manage cross-functional discussions to align timelines, decisions, and dependencies.
• Provide program management support across stakeholders involved in high-capacity data center opportunities.
• Identify risks early and work with teams to resolve issues before commitments are affected.
• Build confidence with hyperscale customers through clarity, rigor and coordination.

Conocimientos

hyperscale experience

program management

data center solutioning

cross-functional bridge

stakeholder management

Descripción del empleo

Join DayOne - Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe - and we're just getting started.

As we expand into new international markets, we're looking for talented, driven individuals to join us on this exciting journey. This is more than a job - it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

You're passionate about innovation, technology, and growth, we invite you to be part of DayOne's next chapter.

Job Description

Role Summary

As Technical Account Manager , you will support DayOne's sales efforts by providing the technical depth needed to engage complex hyperscale customers. This role sits within the sales team and is intended to complement customer-facing account management with strong technical coordination and program delivery support.

The role is based in Singapore and is expected to work closely with commercial, design, delivery, operations, construction, and customer engineering teams. Reporting lines are still being finalized, but the role will work directly with key internal stakeholders across the commercial and technical organization.

This hire is critical because DayOne is expanding into increasingly complex, large-scale hyperscale opportunities with increasing multi-megawatt capacity requirements. The business needs someone who can bridge customer technical requirements and internal execution teams, helping shape contracts, align delivery expectations, and support growth in strategic hyperscale accounts.

Core Responsibilities

• Act as the technical counterpart to the sales team for hyperscale accounts, supporting opportunity development through technical and execution alignment.
• Lead coordination between customer engineering teams and DayOne's internal design, delivery, operations, and construction stakeholders.
• Translate complex customer fit-out, connectivity, and data hall requirements into clear internal actions and workable technical responses.
• Support the development of large, complex contracts by driving the technical workstream that informs scope, feasibility, and delivery commitments.
• Manage cross-functional discussions to keep technical decisions, timelines, and dependencies aligned across internal and external teams.
• Provide structured program management support across multiple stakeholders involved in high-capacity data center opportunities.
• Identify technical risks, gaps, and execution challenges early, and work with the right teams to resolve them before they impact customer commitments.
• Help build confidence with hyperscale customers by bringing clarity, rigor, and coordination to technically demanding engagements.

What You'll Bring

• Proven experience supporting hyperscale customers in a data center environment.
• Strong track record working on large-scale capacity projects , Ability to coordinate complex technical and delivery discussions across customer teams and internal stakeholders.
• Solid program management capability, with the ability to organize moving parts, drive follow-through, and keep technical workstreams on track.
• Practical understanding of data center solutioning, including customer technical requirements related to data hall environments, fit-out, and connectivity.
• Ability to work effectively across sales and engineering functions, serving as a clear bridge between front-end account activity and back-end execution.
• Strong communication and stakeholder management skills in customer-facing and cross-functional settings.

Nice to Have

• Experience in a traditional pre-sales or technical solutions role within the data center industry.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.