Account Manager

Black Sun plc; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

22 days annual leave

Medical leave & childcare leave

Wellbeing support

Discretionary bonus

Viva Learning

Open-door culture

Team events

Job summary

Black Sun plc is seeking a highly motivated account management professional in Singapore to deliver high-calibre, multi-channel communications for blue-chip clients. You will manage annual reports, sustainability reports, investor relations, employee communications, and online reporting centres, collaborating with senior stakeholders to align client strategies.

You will develop commercial awareness, manage budgets, and identify new business opportunities while maintaining exceptional client

Qualifications

• Minimum 2.5 years agency or client-side experience, ideally within corporate marketing and communications.
• Excellent writing, editing and proofreading skills.
• Strong communication and interpersonal skills.
• Exceptional attention to detail.
• Fully conversant with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Successfully manage the delivery of assigned mixed-media projects and all deliverables.
• Develop an intrinsic understanding of clients’ business models and strategies.
• Effectively manage each project stage and prepare all project documentation.
• Identify and manage account and project problems independently and provide effective solutions.
• Proactively build strong client relationships with day-to-day client contacts.
• Deliver exemplary client services, maintaining high levels of satisfaction and seeking ways to exceed expectations.
• Work closely with your team leader to develop commercial awareness of job costing and fee structures.
• Manage project budgets by implementing quality assurance and financial processes.
• Where necessary, develop strategies for auditing and managing overrun costs from clients.
• Identify new business opportunities from existing clients and write proposals.
• Support the new business process and assist with delivery of proposals.
• Support internal teams with research into best practice corporate communications.
• Continuously drive understanding of clients’ businesses, industries, and trends in communications.

Skills

Excellent writing

Editing

Proofreading

Strong communication

Interpersonal skills

Attention to detail

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Project management

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

This is a fantastic opportunity to join one of our client communications teams and deliver high‑calibre, multi‑channel communications solutions for our blue‑chip client base. Tasks include annual reports and reviews, sustainability reports, investor relations, employee communications, online reporting centres and wider website content and communications initiatives. We prioritise career development from day one and provide a full programme of training and autonomy to develop new skills and contribute ideas.

Why this job?

You will help clients shape their communications strategies to positively influence key stakeholder audiences, work across a range of channels in a fast‑moving environment, engage with a diverse client base, and grow your responsibilities as part of a career development plan.

Overview of the role

Our client communication teams are looking for a highly motivated individual who will deliver high‑calibre, multi‑channel communications solutions for our blue‑chip client base, including annual reports, sustainability reports, investor relations, employee communications, online reporting centres, website maintenance and social media campaigns. In the Account Management teams you will work with senior stakeholders, develop an intimate understanding of clients’ strategies, and gain deep knowledge of market trends in financial and non‑financial reporting.

Responsibilities

Account management

• Successfully manage the delivery of assigned mixed‑media projects and all deliverables.
• Develop an intrinsic understanding of clients’ business models and strategies.
• Effectively manage each project stage and prepare all project documentation.
• Identify and manage account and project problems independently and provide effective solutions.

Client relationship management

• Proactively build strong client relationships with day‑to‑day client contacts.
• Deliver exemplary client services, maintaining high levels of satisfaction and seeking ways to exceed expectations.

Commercial responsibility

• Work closely with your team leader to develop commercial awareness of job costing and fee structures.
• Manage project budgets by implementing quality assurance and financial processes.
• Where necessary, develop strategies for auditing and managing overrun costs from clients.

New business and client development

• Identify new business opportunities from existing clients and write proposals.
• Support the new business process and assist with delivery of proposals.

Research and strategic development

• Support internal teams with research into best practice corporate communications.
• Continuously drive understanding of clients’ businesses, industries, and trends in communications.

Qualifications, experience & skills

• Minimum 2.5 years agency or client‑side experience, ideally within corporate marketing and communications.
• Excellent writing, editing and proof‑reading skills.
• Strong communication and interpersonal skills.
• Exceptional attention to detail.
• Fully conversant with Microsoft Word, Excel and PowerPoint.

Your personal qualities

• Strong interpersonal and communication skills to build trust and respect.
• High‑quality service ethic and commitment to customer service excellence.
• Ability to manage many urgent and often conflicting priorities.
• Strong ‘can do’ attitude and autonomy in teamwork.
• Flexibility and team‑focused approach.
• A great sense of humour and fun.

Reporting Relationships

Reporting to: Account Director
Work closely with: Creative and Production teams, Digital, Research & Strategy, and Finance teams.

What we offer

Competitive salary based on skills and experience, and a range of benefits and perks.

• Office located in a 1920s heritage building in Chinatown with a rooftop garden.
• Hybrid working: three days a week in office, remote for up to two 2‑week periods a year within a 2‑hour time difference.
• 22 days annual leave and bank holidays.
• 14 fully paid medical leave and childcare leave, in accordance with regulations.
• Designated medical service via MinMed and wellbeing support via an international EAP Service with 24/7 access.
• Discretionary annual bonus scheme recognising great work and team success.
• Digital learning platform Viva Learning for skills development.
• Open‑door culture and collaborative input welcomed.
• Regular team social events and celebrations.