A&A - SG - ServiceNow AI Control Tower - Senior Consultant / Manager

Deloitte Southeast Asia; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Deloitte Southeast Asia in Singapore is seeking a Senior Consultant / Manager to lead the ServiceNow AI Control Tower initiative. You will drive end-to-end implementations, configure governance workflows, and align AI controls with enterprise needs.

Collaborating with AI governance, risk, cyber, technology and business stakeholders, you will translate requirements into scalable platform solutions and oversee design, testing, deployment and user adoption.

Qualifications

• 5-10 years of technology consulting/implementation experience.
• Hands-on experience with ServiceNow AI Control Tower implementations.
• Strong understanding of ServiceNow platform, workflows, integrations and GRC/IRM.
• Exposure to AI governance or technology risk is preferred.

Responsibilities

• Lead or support end-to-end implementation and configuration of ServiceNow AI Control Tower.
• Translate AI governance and risk requirements into platform workflows and controls.
• Configure AI use-case intake, risk assessments, and monitoring.
• Integrate AI Control Tower with ServiceNow modules and enterprise systems.
• Collaborate with stakeholders to translate requirements into platform solutions.
• Support solution design, testing, deployment and user adoption.

Skills

ServiceNow

AI governance

Stakeholder management

GRC/IRM

Tools

ServiceNow AI Control Tower

Job description

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A&A - SG - ServiceNow AI Control Tower - Senior Consultant / Manager

Date: 14 Oct 2026

Location: Singapore, Singapore, SG

A&A - SG - ServiceNow AI Control Tower - Senior Consultant / Manager

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you'll do

• Lead/support end-to-end implementation and configuration of ServiceNow AI Control Tower.
• Translate AI governance, risk and compliance requirements into platform workflows, controls and automation.
• Configure AI use-case intake, inventory, risk assessments, control mapping, approval workflows, monitoring and reporting.
• Integrate AI Control Tower with relevant ServiceNow modules and enterprise systems.
• Work with AI Governance, Risk, Cyber, Technology and business stakeholders to translate requirements into platform solutions.
• Support solution design, configuration, testing, deployment and user adoption.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants/ Managers across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

Requirements

• 5-10 years of relevant technology consulting / implementation experience.
• Demonstrable hands-on experience with ServiceNow AI Control Tower implementations.
• Strong understanding of the ServiceNow platform, workflows, integrations and GRC/IRM capabilities.
• Exposure to AI governance, AI risk management, Responsible AI or technology risk is preferred.
• Experience delivering implementations within large enterprises, preferably financial services or regulated industries.
• Strong stakeholder management and ability to bridge governance requirements with technical implementation.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm's business contact number or business email address.

Requisition ID: 116839

In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.