6723 - Preschool Sales Consultant | $3.5K–$4K + Comm | Parent Relations & Conversion

The Supreme HR Advisory Pte. Ltd.; Singapore; In loco; SGD 39.000 - 45.000; Tempo pieno

Descrizione del lavoro

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Relations Specialist to engage inbound/outbound leads, present the school’s value, and drive centre enrolments across our Singapore centres.

You will conduct tours, follow up with parents, and manage a pipeline toward conversions while upholding brand standards. Working days are Monday to Friday with weekend support as needed. You’ll build long-term relationships, ensure premium service, and consistently hit lead-to-visit and enrolment

Competenze

• Diploma holder.
• 3 years of sales experience, preferably in EC Industry.
• Willing to work weekends as required (to support parent visits).

Mansioni

• Lead Management & Conversion: Engage inbound and outbound leads, build rapport, present curriculum, drive enrolments.
• Centre Tours & Sales Closure: Conduct tours, communicate curriculum and child outcomes, close enrolments.
• Customer Experience Excellence: Deliver premium service, timely follow-ups, build long-term parent relationships.
• Brand Representation: Represent the centre brand with consistent messaging and service delivery.
• Performance & Targets: Achieve targets for lead-to-visit conversions, show-up rates, and enrolments.

Conoscenze

Sales

Customer service

Communication

Formazione

Diploma

Descrizione del lavoro

Position Title : Customer Relations Specialist

Working days : Monday to Friday

Working hours : 8:30 AM – 6:15 PM (44 hours/week)

Salary : $3,500 – $4,000 per month + Commission

Location : (Support nearby centre)

• Choa Chu Kang Choa Chu Kang
• Woodlands Hougang
• Pandan Valley Jurong East

Key Responsibilities:

1. Lead Management & Conversion

• Engage inbound and outbound leads (calls, walk-ins, digital enquiries)
• Build rapport with parents and understand their needs
• Present the school’s value proposition, curriculum, and programmes
• Drive conversion of leads into centre visits and enrolments

2. Centre Tours & Sales Closure

• Conduct centre tours for prospective parents
• Communicate curriculum, teaching approach, and child outcomes
• Take full ownership of closing enrolments, including follow-ups and securing commitment

3. Customer Experience Excellence

• Deliver a premiumexperience for every parent interaction
• Ensure timely and consistent follow-ups before and after visits
• Build long-term relationships with parents to support retention and referrals
• Act as the primary point of contact for parents throughout their journey

4. Brand Representation

• Represent the centre brand
• Ensure consistency in messaging and service delivery aligned with brand values

5. Performance & Targets

• Achieve and exceed individual targets for:
• Lead-to-visit conversion
• Visit show-up rates
• Enrolments
• Maintain accurate tracking of leads, follow-ups, and outcomes
• Continuously improve conversion performance through feedback and learning

Requirements:

• Diploma holder
• 3 years of sales experience, preferably in EC Industry
• Willing to work weekends as required (to support parent visits)