6723 - Customer Service Executive | $2.8K–$3.8K | Manufacturing | COO Experience

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore invites applications for a Sales Admin role at Woodlands Ave (Admiralty MRT). You will prepare quotations, verify orders, issue shipping documents, and coordinate with production, logistics, and finance to ensure timely fulfilment and accurate customer communications.

Requires a Diploma or Bachelor's in business administration or related field, with at least 2 years in sales coordination or customer service. SAP familiarity is advantageous.

Qualifications

• Diploma or Bachelor's degree in business administration, sales, or a related field.
• Min 2 years of experience in sales coordination or customer service.
• Knowledge of manufacturing processes and products is a plus.
• Familiarity with SAP usage is advantageous.

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate Of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Skills

SAP experience

Customer service

Sales coordination

Education

Diploma/Bachelor's in business administration or related

Tools

SAP

Job description

Sales Admin

Salary: $2,800 - $3,800
Location: Woodlands Ave (Nearest mrt: Admiralty)
Working day: Monday – Friday
Working Hour: 8:30am - 5:30pm

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining aCertificate Of Origin (COO)position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Requirements:

• Min Diploma or Bachelor’s degree in business administration, sales, or a related field.
• Min 2 years of experience in sales coordination or customer service roles, preferably within a manufacturing environment.
• Familiarity with SAP usage is advantageous.
• Knowledge of manufacturing processes and products is a plus.