3 Months Temp Contact Call Centre Assistant - HSN

Recruit Express Pte Ltd; Singapore; Hybrid; SGD 14,000 - 19,000; Full time

Job summary

Recruit Express Pte Ltd deploys you to a hospital setting in Novena as a Customer Service / Front Desk Assistant for a 3-month contract, renewable. You will respond to patients and visitors, handle inquiries, and assist with appointment-related questions during office hours across 5.25 days per week.

Salary is $12/hour with a professional, patient-centered service approach. Ideal candidates show strong communication skills, comfort with patients, and the ability to work in a fast-paced

Qualifications

• Excellent communication and interpersonal skills required.
• Comfortable interacting with patients and the public.
• Able to work in a fast-paced healthcare environment.

Responsibilities

• Attend to patients' and visitors' enquiries via phone and in person.
• Handle incoming calls and provide accurate information on hospital services and appointments.
• Assist patients with appointment-related enquiries and direct them to the relevant departments.
• Record and follow up on enquiries where necessary.
• Provide courteous and efficient customer service to patients and visitors.
• Perform basic administrative and data-entry duties.
• Assist with other ad-hoc duties assigned by the supervisor.

Skills

Communication

Interpersonal skills

Patient-focused

Job description

We are hiring under Recruit Express headcount and you will be deployed to:

Location: Novena

Duration: 3 months, renewable

Salary: $12/hour

Working Hours: Office Hours, 5.25 days per week

Job Responsibilities:

• Attend to patients' and visitors' enquiries via phone and in person.
• Handle incoming calls and provide accurate information on hospital services, appointments and general enquiries.
• Assist patients with appointment-related enquiries and direct them to the relevant departments.
• Record and follow up on enquiries where necessary.
• Provide courteous and efficient customer service to patients and visitors.
• Perform basic administrative and data-entry duties.
• Assist with other ad-hoc duties assigned by the supervisor.

Requirements

• Good communication and interpersonal skills.
• Comfortable handling patients and members of the public.
• Able to work in a fast-paced healthcare environment.

Sunny Ng San Ni
Outsourcing Team
Recruit Express Pte Ltd (EA No. 99C4599)