3 Months Contract Receptionist (Business Office) *EAST* #HZTK

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a capable front desk administrator for a clinic in Joo Chiat. You will manage the front counter, assist patients, and register walk-ins while maintaining accurate patient documentation.

The role includes financial counselling, payment processing, daily reconciliation, and handling inquiries by phone and email. It follows a 5-day workweek with rostered weekends and public holidays, with working hours 8:30am to 6pm or 10:30am to 8pm.

Qualifications

• Experience in front counter operations and assisting patients.
• Ability to register and process walk-in patients accurately.
• Proficient in maintaining patient documentation and records.
• Provide financial counselling on charges and payments.
• Handle payments and daily cash reconciliation.
• Respond to patient inquiries via phone and email.

Responsibilities

• Manage front counter operations and assist patients.
• Register and process walk-in patients accurately.
• Prepare and maintain patient documentation and records.
• Handle payment collection and reconcile cash daily.
• Respond to patient inquiries by phone and email.

Skills

Customer service

Cashiering

Administrative support

Communication

Tools

MS Office

Job description

Location: Joo Chiat

Working Hours: 8.30am to 6pm / 10.30am-8pm

5-day workweek with rostered weekends and public holidays

Job Scope

• Manage front counter operations and provide professional assistance to patients.
• Register and process walk-in patients accurately and efficiently.
• Prepare and maintain patient documentation and relevant administrative records.
• Conduct financial counselling and provide patients with information on applicable charges and payment matters.
• Handle payment collection and ensure transactions are processed accurately.
• Perform daily reconciliation of collections and maintain accurate financial records.
• Respond to patient enquiries via phone in a professional and timely manner.
• Manage email correspondence and follow up on enquiries or requests as required.
• Perform other ad hoc administrative duties and tasks as assigned by the supervisor.