24/7 Systems Engineer — Infrastructure & Incident Response

WORLD PARTNERS SOLUTION PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

WORLD PARTNERS SOLUTION PTE. LTD. in Singapore is seeking an IT infrastructure administrator to manage diverse OS and hardware, respond to incidents, and maintain documentation. You will collaborate with vendors and ensure policy compliance while driving continuous improvement.

The role requires strong certifications and a Diploma in IT, with 3+ years' experience suggested to optimize uptime and service quality in a 24/7 environment.

Qualifications

• ITIL certification to support IT service management.
• Professional certifications such as CCNA, MCSE, or RHCSA.
• Diploma in Information Technology or related field required.

Responsibilities

• Manage and support diverse operating systems and hardware infrastructure.
• Respond to incidents promptly and align with SLAs to minimize downtime.
• Maintain system documentation, SOPs, and daily checklists.
• Collaborate with vendors and service providers for system support.
• Generate performance and capacity reports to inform decisions.
• Ensure compliance with information security standards and health regulations.
• Provide ongoing training to the team on system administration.

Skills

ITIL certification

CCNA

MCSE

RHCSA

Education

Diploma in Information Technology

Tools

Active Directory

DNS

DHCP

ADFS

Azure AD

VMware/Hyper-V

SAN/NAS

Clustering

Job description

WORLD PARTNERS SOLUTION PTE. LTD. in Singapore is seeking an IT infrastructure administrator to manage diverse OS and hardware, respond to incidents, and maintain documentation. You will collaborate with vendors and ensure policy compliance while driving continuous improvement.

The role requires strong certifications and a Diploma in IT, with 3+ years' experience suggested to optimize uptime and service quality in a 24/7 environment.