[2027 H1 Term-time Internship] Product Management Intern

CPF Board; Singapore; Hybrid; SGD 13,000 - 20,000; Full time

Benefits offered by this job

Hybrid work model

Annual leave

Medical and dental benefits

Recreational activities

Flexible dress code

Job summary

CPF Board is seeking a Product Management Intern for the AI Enablement Office (AEO) to support planning, stakeholder engagement and adoption of in-house AI products. You will assist with backlog management, roadmaps, and user research to understand needs and identify opportunities for improvement.

The role emphasises data-driven decision-making, collaboration across teams, and clear communication. The internship runs January 2027 to June 2027, with a hybrid work model and learning opportunities

Qualifications

• Pursuing a Diploma or Degree in Business, Business Analytics, Information Systems, Computer Science, or a related field.
• Interest in innovation and technology, with curiosity to explore new tools and initiatives.
• Analytical mindset with an interest in user research and testing.
• Able to perform data analysis and present findings with clear visualisations.
• Strong collaboration and stakeholder engagement across teams.
• Excellent written and spoken communication; able to develop content for diverse audiences.
• Creative and proactive mindset for content creation and events.
• Works well independently and with others, takes initiative.

Responsibilities

• Support planning and delivery of AEO's AI products, including backlog maintenance and milestone tracking.
• Participate in stakeholder discussions, user research, and feedback analysis to inform product improvements.
• Assist in creating product communications, demos, user guides, and adoption materials.

Skills

Analytical mindset

Stakeholder engagement

Data analysis

Clear communication

Collaboration across teams

Independent work

Education

Diploma or Degree in Business/Analytics/IS/CS

Job description

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

The AI Enablement Office (AEO) drives the adoption of AI across CPF Board by developing, managing, and scaling in-house AI products that help teams work more effectively. As a Product Management Intern in AEO, you will work closely with Product Managers to support the day-to-day operations of our AI products, from product planning and stakeholder engagement to adoption, communications, and product documentation.

• Product Management & Delivery Work alongside Product Managers to support the planning and delivery of AEO's AI products. This includes maintaining product backlogs, tracking priorities and action items, coordinating stakeholders, supporting roadmap planning, and monitoring progress against key milestones.
• Product Discovery & Stakeholder Engagement Participate in stakeholder discussions, product reviews, user engagements, and planning sessions. Support the gathering and analysis of user feedback to understand user needs and identify opportunities for improvement. You may assist with user research, journey mapping, wireframes, mock-ups, and other activities that help shape effective product experiences.
• Product Communications & Adoption Support the creation of product communications, demos, user guides, showcase materials, management updates, and other collaterals. You will also support the translation of product and technical concepts into audience-friendly content.

What We Are Looking For

• Currently pursuing a Diploma or Degree in Business, Business Analytics, Information Systems, Computer Science, or a related field; a Degree in technology is not required but can be helpful.
• Interest in innovation and technology, with curiosity and willingness to explore new tools, platforms, and initiatives; technical knowledge is a plus, as it enables you to build workflows for certain use cases, better understand the architecture and capabilities of digital products, and communicate these effectively to different audiences.
• Analytical mindset with an interest in user research and testing, including designing surveys or feedback mechanisms, analysing user behaviour and adoption patterns, and providing actionable insights to improve digital products.
• Able to perform data analysis and comfortable working with datasets to evaluate the performance, adoption, and impact of current initiatives, including cleaning and organising data, identifying trends or gaps, and presenting findings through clear visualisations or reports to inform decision-making and future strategies.
• Strong collaboration and stakeholder engagement skills to work effectively across teams and departments, building relationships with both technical and non-technical stakeholders to deliver impactful solutions.
• Communicates clearly, both in speaking and writing, with the ability to develop compelling content for different audiences; comfortable presenting ideas and, if keen, taking on a facilitation role in events, workshops, or discussions.
• Creative and proactive mindset for content creation, event planning, and productivity initiatives.
• Works well independently and with others, takes initiative without needing constant supervision.

Position is on a full-time internship basis from January 2027 to June 2027.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.