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2026 Bloomberg Customer Support Representative Early Professional Program (Thai Speaker) – May 2026

Bloomberg

Singapore

On-site

SGD 40,000 - 60,000

Full time

30+ days ago

Job summary

A global financial data company located in Singapore is seeking a Customer Support Representative for its Early Professional Program. This entry-level position is ideal for candidates fluent in English and Thai with a passion for customer service. Responsibilities include onboarding, technical support, and communication with executives. The role offers an extensive training program and career growth opportunities within the organization.

Qualifications

  • Minimum of Bachelor's degree and ability to start full-time in May 2026.
  • Up to 3 years of experience in a customer support role.
  • Business proficiency and fluency in English and Thai.

Responsibilities

  • Support client onboarding by managing installation and setup of Bloomberg software.
  • Deliver support over phone, email, and Bloomberg Instant Messaging.
  • Provide technical training on the Bloomberg Terminal.

Skills

Customer service
Technical support
Communication
Problem-solving
Attention to detail

Education

Bachelor's degree
Job description
Overview

2026 Bloomberg Customer Support Representative Early Professional Program (Thai Speaker) - May 2026. Location: Singapore. Business Area: Technology Support. Ref #: 10046205.

What’s the Role?

Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team — a vital part of our User Support business. In this role, you will support the world's leading financial professionals by helping them gain access to Bloomberg’s powerful tools and data to make critical decisions in real time. You will provide exceptional customer service and ensure fast and effective management of various client workflows and Bloomberg terminal–related hardware/software issues.

Responsibilities
  • Support client onboarding by handling the installation and setup of Bloomberg software, managing license and login-related queries, and configuring proprietary hardware (such as biometric authentication devices and keyboards). Provide support for mobile and desktop applications. Deliver support over the phone, email and Bloomberg Instant Messaging. Proactively reach out to clients to assist with license activation, hardware setup, and software configuration, ensuring timely, secure, and seamless access to Bloomberg products. Collaborate with internal teams across functions and regions to resolve complex issues while maintaining effective communication and adhering to company standards.
  • Connect with clients, including CEOs and executive managers, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use. Be part of a global team of over 500 professionals, collectively supporting clients in more than 15 languages.
Who you are

You come to work with a purpose, understand the fast-paced environment our clients operate in, and are curious and passionate about client service and excellence. You thrive in a collaborative environment where clients depend on you daily and you support colleagues to innovate, grow and deliver outstanding service.

What’s in it for you?

We provide all new hires with an 8-week training program that covers an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. You will have opportunities to develop your career through Bloomberg’s career development approach and involvement in mentoring, recruiting, quality control and idea generation. You can explore diverse career paths across Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry-level role with the following qualifications:

  • A minimum of a Bachelor's degree and the ability to start full-time work in May 2026
  • Up to 3 years of full-time work experience
  • Business proficiency and fluency in English and Thai
  • A passion for delivering outstanding customer service via live, interactive media (e.g., phone, messaging)
  • Demonstrated interest in financial markets or technology and a desire to grow in financial/fintech services
  • Exposure to customer support or stakeholder engagement across diverse profiles
  • Willingness to learn new technologies and retain/apply new information
  • Excellent attention to detail and ability to work quickly and accurately under pressure
  • Effective multitasking and problem-solving skills; able to work independently and as part of a global team
  • An interest in progressing a career within Bloomberg
We’d love to see
  • Curiosity to identify, research, and resolve customer technology, software and hardware issues
  • Awareness of data management, privacy and information security
  • Aptitude to work within highly connected and software-based systems
Other requirements
  • Occasionally work weekends or on a bank holiday (weekday off in lieu)

Please note this is a two-stage application process. After submitting the main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.

If this sounds like you:

Apply if you think we’re a good match. We’ll contact you with next steps. For more information, visit: https://www.bloomberg.com/company/

Bloomberg is committed to improving the communities, cities and countries in which we work. We may prioritize candidates with legal authorization to work full-time in Singapore for this role who do not require Bloomberg to sponsor work authorization.

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