1 Year Contract Patient Service Associate (PSA) #HZTK

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking an auxiliary healthcare administration staff to deliver frontline customer service and assist with daily administrative tasks in a clinical setting.

You will register patients, schedule appointments, guide patients on self-service kiosks, and help manage patient flow while answering general inquiries in a courteous and timely manner.

Qualifications

• Frontline customer service experience preferred
• Strong communication and interpersonal skills
• Ability to handle high-volume patient interactions

Responsibilities

• Provide frontline customer service and administrative support within a healthcare environment.
• Register patients, schedule appointments, and assist with digital healthcare services.
• Guide patients in using self-service kiosks and provide assistance where required.
• Manage patient flow and respond to general enquiries in a professional and timely manner.
• Perform other administrative and operational duties as assigned.

Job description

Working Hours: 44 hrs/week

• Mon - Fri: 7am to 7pm (Only need to work 8 hours a day on weekday )
• Sat: 7am to 1.30pm (Only need to work 4 hours on Sat)

Need to follow the roster planned by supervisor

Job Scope

• Provide frontline customer service and administrative support within a healthcare environment.
• Register patients, schedule appointments, and assist with the use of digital healthcare services.
• Guide patients in using self-service kiosks and provide assistance where required.
• Manage patient flow and respond to general enquiries in a professional and timely manner.
• Perform other administrative and operational duties as assigned.