Visual Merchandiser & Customer Experience Leader

H&M; Stockholms kommun; On-site; SEK 290,000 - 424,000; Full time

Job summary

H&M Home in Stockholm is looking for a dedicated Visual Merchandiser to lead inspiring product presentations and drive the customer experience on the sales floor. You will report to the Store Manager and work with the team to reflect brand standards and strategic campaigns.

Analyse KPIs with the management team and implement actions to improve selling and customer satisfaction. Strong organizational skills, eye for interior styling, and a proactive coaching attitude are highly valued as you

Qualifications

• Experience in visual presentation and interior styling.
• Strong customer focus and leadership potential.
• Ability to plan campaigns and analyse KPIs.

Responsibilities

• Create inspiring product presentations on the sales floor and be an ambassador for the brand.
• Handle administrative routines and store operations.
• Coach team members and drive improvements in selling and customer experience.

Job description

H&M Home in Stockholm is looking for a dedicated Visual Merchandiser to lead inspiring product presentations and drive the customer experience on the sales floor. You will report to the Store Manager and work with the team to reflect brand standards and strategic campaigns.

Analyse KPIs with the management team and implement actions to improve selling and customer satisfaction. Strong organizational skills, eye for interior styling, and a proactive coaching attitude are highly valued as you