VIP Esthetician and Client Success Manager

MyDermaDream; Sweden; On-site; SEK 714,000 - 1,488,000; Full time

Benefits offered by this job

High earning potential

Commission on product sales

Commission on membership renewals

OTE: $100K–$150K+

Job summary

MyDermaDream is seeking an energetic esthetician with a sales mindset to manage a VIP client portfolio and drive skincare adoption. You will conduct weekly check-ins, tailor personalized plans, and push product upgrades while maintaining exceptional client relationships.

The role emphasizes accountability and high-volume client care. The position offers a base salary with commissions and an OTE target, reflecting a lucrative earnings potential for top performers in a fast-growing DTC skincare

Qualifications

• Esthetician training or license is required.
• Minimum 1 year of sales experience (phone, SMS, or consultative preferred).
• Exceptional organizational skills; 200 clients means nothing can slip.
• Strong communicator across SMS, voice, and written channels.

Responsibilities

• Manage a portfolio of up to 200 VIP membership clients.
• Conduct weekly check-in calls and SMS touchpoints, proactive not reactive.
• Create personalized skincare plans based on each client's purchases and skin goals; drive product adoption and accountability.
• Introduce relevant products or program upgrades consultatively where appropriate.
• Coordinate with sales and ops on client intake, handoffs, and communication standards.
• Attend a daily check-in with management to stay aligned and continuously improve.
• Surface client feedback on sentiment, product barriers, and program opportunities.

Skills

Sales experience

Strong communicator

Excellent organization

Education

Esthetician training or license

Job description

Are you a trained esthetician who is genuinely obsessed with helping people transform their skin and wants to get paid like it?

Are you someone who thrives on relationships, never lets a client fall through the cracks, and gets real satisfaction from seeing people follow through and get results?

Are you organized enough to manage a large client portfolio without losing quality, and hungry enough to want to push your income toward six figures?

We are a high-8-figure DTC skincare brand with over 200 new customers per day and a growing VIP membership program built around real client transformation. We move fast, hold high standards, and are looking for someone who wants to grow with us, not just fill a seat.

This is a ground-floor role inside something scaling quickly. The clients are there. The products work. We need you to make sure people actually use them and get results.

If you get genuine satisfaction from watching a client's skin and confidence change over time

If you know how to hold someone accountable without making them feel managed

If you can handle a high volume of relationships without ever making someone feel like a number

Results

• Maintain 90%+ month-over-month client retention across your portfolio
• Increase Customer Onboarding Show Rate to over 95%
• Achieve a 95% Onboarding CSAT Score
• Increase Show Rate for CheckIn Calls to over 95%

Responsibilities

• Manage a portfolio of up to 200 VIP membership clients
• Conduct weekly check-in calls and SMS touchpoints, proactive not reactive
• Create personalized skincare plans based on each client's purchases and skin goals Drive product adoption and hold clients accountable to their routines
• Introduce relevant products or program upgrades consultatively where appropriate
• Coordinate with sales and ops on client intake, handoffs, and communication standards
• Attend a daily check-in with management to stay aligned and continuously improve
• Surface client feedback on sentiment, product barriers, and program opportunities

Requirements

• Esthetician training or license, required with no exceptions
• Minimum 1 year of sales experience (phone, SMS, or consultative preferred) Exceptional organizational skills; 200 clients means nothing can slip * Strong communicator across SMS, voice, and written channels
• 6 days per week / 10 hours per day
• Read 2 books

Compensation

• $72K+ base salary
• 10% commission on product sales
• Commission on membership renewals
• OTE: $100K–$150K+