Underwriter Service Coordinator Nordics - Swedish speaking

Chubblifefund; Stockholms kommun; Hybrid; SEK 420,000 - 620,000; Full time

Job summary

Chubb is seeking an Underwriting Service Coordinator for the Nordics who speaks Swedish to support underwriting teams in a dynamic, international environment. You will deliver high-quality customer service, manage operations, and help underwriters focus on core tasks.

You will handle domestic and multinational accounts, assist with regulatory and tax issues, and participate in process improvement projects to enhance efficiency and the client experience.

Qualifications

• University degree in business, finance, insurance or related field is advantageous.
• Insurance certification (CII, LOMA, or local equivalent) preferred.
• Experience in a customer-centric role and handling queries/regulatory/tax issues.

Responsibilities

• Manage Domestic and Multinational accounts, including administration and program implementation.
• Support underwriters with regulatory, compliance, and program structure information.
• Prepare and process instructions for new business, renewals, endorsements, invoices, and documentation.
• Act as a main contact for internal colleagues and brokers, resolving service, regulatory, tax, and credit control queries.
• Assist with projects to improve processes and operations.
• Proactively seek opportunities to enhance customer experience and handle ad hoc requests.

Skills

Swedish

English

Customer service

Regulatory knowledge

Education

University degree in business/finance/insurance

Job description

Underwriter Service Coordinator Nordics - Swedish speaking

Job Description

Are you customer-focused and ready to support underwriting teams in a dynamic, international environment? As an Underwriting Service Coordinator in Commercial Lines EMEA, you’ll deliver high-quality customer service, manage operational functions, and help underwriters focus on core tasks.

Key Responsibilities:

• Manage Domestic and Multinational accounts, including administration and program implementation.
• Support underwriters with regulatory, compliance, and program structure information.
• Prepare and process instructions for new business, renewals, endorsements, invoices, and documentation.
• Act as a main contact for internal colleagues and brokers, resolving service, regulatory, tax, and credit control queries.
• Assist with projects to improve processes and operations.
• Proactively seek opportunities to enhance customer experience and handle ad hoc requests.

Qualifications

Qualifications

University degree in business, finance, insurance, or a related field is an advantage.

Insurance certification (e.g., CII, LOMA, or local equivalent) is preferred.

Experience in customer centric role is desired

Proven ability to deliver high-quality customer service and resolve client issues, whether in insurance, financial services, or other customer-focused industries.

Familiarity with insurance regulations, compliance requirements, and market practices is helpful, but a willingness to learn is equally valued.

Experience handling queries, credit control, or regulatory/tax issues—this could be from working with brokers, clients, or in similar customer support roles.

Participation in process improvement projects or operational enhancements, or a demonstrated interest in finding ways to improve service and efficiency.

Exposure to multinational program administration, or experience working with international clients or teams, is an advantage.

Strong organizational, communication, and problem-solving skills

Languages:

• Proficiency in Swedish and fluent English; additional foreign language skills are a plus.

Job Info

• Job Identification 30483
• Job Schedule Full time
• Regular or Temporary Regular
• Business Unit Sweden
• Legal Employer Chubb European Group SE, Netherlands Branch