Technical Support Manager

Metso Corporation; Malmö kommun; On-site; SEK 600,000 - 900,000; Full time

Job summary

Metso Corporation in Malmö, Sweden, seeks a Global Technical Support Manager for a permanent role. You will lead global business development of the standard product range and coordinate RTD and Engineering to drive new solutions.

You will provide product and application support, maintain product documentation, and collaborate with Sales, Supply Chain and external partners. Travel up to 25% may be required, and fluency in English and Swedish is expected.

Qualifications

• Bachelor’s degree in mechanical engineering or similar working experience.
• 5-10 years of relevant working experience.
• Proficient in English and Swedish communication.

Responsibilities

• Develop the business together with our sales channels for global standard range.
• Manage RTD and Engineering.
• Product and application support.

Skills

English & Swedish communication

Analytical thinking

Leadership & teamwork

Business development mindset

Education

Bachelor's degree in mechanical engineering

Tools

3D-CAD

SAP

Teamcenter

Job description

Technical Support Manager

Primary Location:

Malmö, SE

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:10/04/2026

Technical Support Manager– Conveyor Accessories

We are now looking for aGlobalTechnical Support Managerfor a permanent employment inMalmö, Sweden.

The job aims at managing global business develop of our standard and future product range.

The job also includes managing todevelop new products and solutions, improving existing product offering and maintaining the product standard range documentation. Also providing technical
product and application support towards Business support & MarketAreas.

Ability to travel internationallyup to 25%with short notice and be flexible working across time zones.

AsGlobalTechnical Support Manager,you are responsible for

Develop the businesstogether with our sales channelsfor our global standard range

ManagingRTD and Engineering

Product and application support

Master data maintenance fortheproducts

ManagingProduct design and documentation of the standard product range

The Main Job Duties Are

Work close together with our sales channels to identify and implement new ways of reaching out to the market.

Manage and participate in RTD projects, fromideasall the way to product launch

Manage the verification ofideas and concepts, through CAD, FEA, lab tests and field tests

Provide application& technicalsupport in terms of product selection, proposal/quotes,layout drawingswarranty matters and claims

Travel, both domestic and international, when required and sometimes with short notice

Maintain the global standardrange ofdocumentation, including product specifications, design andPDM instructions

Support Global Business support functions, Other PG, LCS & Project function, OEM and Pricing

Supervise and evaluate test installations

To carry out other work tasks, not defined in job duties, from time to time

You will report directly toGlobal Product Manager ConveyorAccessories,and you will interface internal and external with:

Global Business support& Sales organizationsand sub team forMetsodefined areassuch asSupply chain, other Product linesandDistributors

Support and engineering organization withinMetso

External customers, suppliers and consultants

To be successful in this role you should have the following skills, knowledge and experience:

Interests in both business development and technical solutions/products

Bachelor’s degree in mechanical engineeringor similar working experience

5-10years of relevant workingexperience

Ability to develop and design new products and solutions

Verbal and written communication skills, in English& Swedish

To be analytical,organized, self-directed and creative

Ability to act individually and supervise othersin an international working environment

Ability to develop and maintain strong trusting relationships and build networks

Ability to travel, sometimes with short notice

Driving license

3D-CAD & SAP knowledgeis an advantage

Experience of working with Teamcenter is an advantage

We offer you an opportunity to work in global community and influence the industry towards a more responsible use of the world’s natural resources. We have diverse career opportunities and we support employees’ competence, development and growth. By joining Metso, you will be sitting in the driver’s seat of your own career. At Metso we value teamwork, collaboration and diversity. You will also get bunch of employee benefits.
Additionaldetails

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.