Global Technical Service Engineer Material Handling

Epiroc Aktiebolag; Örebro kommun; On-site; SEK 40,000 - 60,000; Full time

Benefits offered by this job

Global career opportunities

Learning & Development programs

Benefits package including bonus

Flexible work culture

Global Parental Leave Policy

Community involvement

Job summary

Epiroc Aktiebolag is seeking a Global Technical Service Engineer in Örebro, Sweden. In this role, you will support the performance and reliability of Epiroc's material handling solutions worldwide. You’ll be key in providing customer support, conducting technical trainings, and executing machine installations.

We require a technical background in mechanics or related fields, strong communication skills, and a collaborative mindset. Join a diverse international team dedicated to innovation and customer satisfaction.

Qualifications

• Strong communication skills and confidence in delivering technical trainings.
• Ability to troubleshoot systematically.
• Collaborative mindset with ability to work independently.
• Good understanding of machinery, preferably heavy equipment.
• Experience in hydraulics, electrics, or machine work.

Responsibilities

• Provide technical support to stakeholders and customers.
• Conduct theoretical and practical technical trainings.
• Execute First-on-Market start-ups and machine installations.
• Contribute to product safety and continuous improvement.
• Participate in machine testing and evaluations.
• Create and maintain training material and technical documentation.
• Collaborate with engineering and product management.

Skills

Strong communication skills

Troubleshooting

Collaboration

Technical education in mechanics or similar

Understanding of machinery

Excellent English skills

Experience in hydraulics or electrics

Education

Technical education (university degree or equivalent experience)

Job description

At Epiroc, it all starts with people. People like you.

Step into a role where your technical expertise truly matters. As a Global Technical Service Engineer, you’ll help shape the performance, reliability, and future of Epiroc’s material handling solutions across the world. If you are energized by solving real customer challenges and enjoy blending hands‑on work with analytical problem‑solving, this could be your next step.

About us

You will join the Global Technical Service team within the Parts & Services Division, working with Epiroc’s Loaders and Trucks product line. The team consists of experienced and dedicated technical specialists who support our customers and internal stakeholders worldwide. Collaboration, innovation, and knowledge‑sharing are central to how we operate. While based in Sweden, you will work in a highly international environment and contribute to strengthening product reliability, serviceability, and customer satisfaction across the globe.

Your Mission

As a Global Technical Service Engineer – Material Handling, you are a key technical expert supporting Epiroc’s global markets. Your mission is to ensure smooth machine start‑ups, effective troubleshooting, and continuous product improvement.

• Provide technical support to internal stakeholders and customers through various communication channels.
• Conduct technical trainings, both theoretical and practical, for technicians and customers.
• Execute First‑on‑Market (FoM) start-ups and perform machine installations where applicable.
• Contribute to product safety work and continuous product improvement (CPI) activities.
• Participate in machine testing, verification, and evaluations to secure product performance and serviceability.
• Create and maintain technical training material, machine system descriptions, and related documentation.
• Review and contribute to updates of technical manuals, service instructions, and Standard Operating Procedures.
• Act as a subject‑matter expert and collaborate closely with engineering, product management, and other internal functions to drive development initiatives.
• Set up and execute technical support plans to ensure customer satisfaction and knowledge development within the network.

This role requires a unique blend of hands‑on technical ability and analytical, office‑based work - solving issues, writing reports, and contributing to long‑term product development.

Your Profile

You are service‑minded, curious, and driven by solving complex technical challenges in a global environment. You thrive in a role that combines practical work on machines with analytical tasks and documentation.

To succeed, you bring:

• Strong communication skills and the confidence to deliver technical trainings to diverse audiences.
• The ability to troubleshoot systematically and work in both hands‑on and theoretical settings.
• A collaborative mindset and the ability to work independently when required.
• Technical education (university degree or equivalent experience) within mechanics, electrics, driveline systems, or similar fields.
• Good understanding of machinery, preferably heavy equipment, production testing, automotive mechanics, or similar industries.
• Excellent English skills, both spoken and written.
• Experience in hydraulics, electrics, driveline systems, or previous hands‑on machine work is highly valued, though deep specialization is not required - we will help you grow into the role.

Location and Travel

This position is based in Örebro, Sweden and includes regular international travels.

This position is open to candidates who are already based in Sweden. Due to the urgency of the recruitment, we are not able to support or consider international relocations - including relocation at one’s own expense - and no relocation package is offered.

Why Epiroc?

By joining our team, you can expect an atmosphere of creativity, innovation, and workplace diversity. You will be part of a skilled, positive, and ambitious team working in a creative environment shaped by our values of Collaboration, Commitment, and Innovation. With colleagues from more than 100 nationalities, we offer a truly global and diverse workplace where continuous development is encouraged and supported.

To support your journey, we offer a competitive Total Rewards Package, including:

• Global career opportunities
• Learning & Development programs
• Benefits package, including variable compensation (bonus)
• Flexible work culture promoting balance and well‑being
• Global Parental Leave Policy
• Community involvement

Application and Contact Information

Please submit your application in English through our online career site as soon as possible, and no later than 31 July 2026. Due to regulations, we cannot accept applications via email.

For questions about the role, please contact:
Hiring Manager: Dennis Pribisalic: [e-mail]

For questions regarding the recruitment process, please contact:
Recruitment Specialist: Diana Novakovicova – [e-mail]

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com