Technical Deployment Lead, Forward Deployed Engineering

OpenAI; Stockholms kommun; Sur place; SEK 900 000 - 1 300 000; Plein temps

Résumé du poste

Jobtailor seeks a senior Delivery Lead to own technical delivery plans for multiple interdependent workstreams, translating business goals into a milestone-driven roadmap. You will guide day-to-day engineering execution across OpenAI FDE and customer teams, ensuring timely production deployments and adoption.

You will partner with Product and Research to land platform components, codify reusable patterns, and present KPI-based impact to executives.

Qualifications

• 7+ years of customer-facing technical delivery leadership.
• Experience leading large, complex customer engagements, ideally with AI.
• Ability to operate in high-ambiguity environments and map requirements to plans.

Responsabilités

• Own the technical delivery plan for multiple interdependent workstreams with milestones and acceptance criteria.
• Run day-to-day engineering execution and drive delivery across teams; protect the critical path.
• Embed with customer teams to land production deployments and drive adoption and change management.
• Partner with Product and Research to align platform components with deployment goals.
• Codify patterns and extract reusable signals to improve product and models.
• Define value hypotheses and KPI tracking, incl. pre/post deployment measurement to executives.

Connaissances

Delivery leadership

AI/LLM

Customer facing

Strategic thinking

Roadmapping

Execution coordination

Description du poste

Responsibilities

• Own the technical delivery plan for multiple interdependent workstreams, translating business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
• Run day-to-day engineering execution, track and drive delivery across OpenAI FDE and customer teams, keeping progress unblocked and sequenced, and making real-time trade-offs on scope and priority to protect the critical path.
• Embed with customer teams to land production deployments and drive adoption, mapping workflows, shaping tools/integrations, and translating requirements into a delivery plan, leading onboarding, adoption, and change management.
• Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.
• Codify solution patterns and evaluations, extracting reusable patterns and packaging field signals to improve product and models.
• Own value cases and ROI, setting impact hypotheses, baselines, and KPIs; running pre‑/post‑deployment measurement and reporting to exec sponsors.

Requirements

• 7+ years of customer‑facing technical delivery leadership.
• Track record of successfully leading large, complex, high‑stakes customer engagements where outcomes depended on tight coordination and fast decision‑making, ideally involving AI.
• Excel in high‑ambiguity environments; able to simplify complex and dynamic work.
• Move fluidly between system‑level understanding and execution‑level detail; able to dive into customer workflows/data, map constraints, sketch architectures, and move ambiguous problems to shipped systems.
• Think strategically and pattern‑match, stepping back from execution detail, recognizing broader trends across deployments, and connecting customer needs to scalable, reusable solutions.
• Have strong technical fluency and sharp sequencing instincts; confident discussing technical details, pressure‑testing architectures, and making trade‑offs.
• Have shipped AI/LLM systems; understand solution patterns, integration basics, and production pitfalls.
• Be a translator with executive presence, making complex technical trade‑offs legible to business leaders and converting strategy into day‑to‑day technical execution.
• Enjoy being onsite with customers to accelerate delivery (often 25‑50%, sometimes higher).
• Have expertise in at least one major sector (e.g., healthcare, energy, financial services, semiconductors, IT) to elevate solution framing and credibility.