Supply Chain Manager - EU

Nordic Knots; Stockholm; On-site; SEK 40 000 - 70 000; Full time

Job summary

A leading Scandinavian interior design brand seeks a solution-oriented Supply Chain Manager in Stockholm. The role involves managing inbound shipping, 3PL operations, and ensuring timely delivery for an enhanced customer experience. Applicants should have a strong logistics background, excellent communication skills, and a passion for problem-solving in a fast-paced environment.

Benefits

Diverse and inclusive workforce

Encouraging entrepreneurial culture

Opportunity for creative input

Qualifications

• 3+ years of experience in supply chain/logistics, preferably in e-commerce or retail.
• Fluent in English; additional languages are a plus.

Responsibilities

• Coordinate inbound shipments and monitor delivery timelines.
• Lead 3PL operations and manage daily logistics issues.
• Support customer service with delivery-related inquiries.

Skills

Logistics

Supply Chain Management

Communication

Problem Solving

Cost Analysis

Education

Bachelor's degree in logistics, supply chain, business, or related field

Tools

Microsoft Business Central

Microsoft Excel

Job description

We are looking for a solution-oriented Supply Chain Manager to join our Nordic Knotsteam in Stockholm. You will be responsible for booking and monitoring inboundshipments, effective warehouse collaboration, and on-time B2C deliveries to give ourend customers the best experience possible.

Inbound Shipping Coordination

• Book and coordinate inbound shipments from suppliers in Europe and India.
• Monitor container arrivals and handle necessary shipping and customsdocumentation (e.g., BOL, certificates of origin, HS codes).
• Ensure deliveries arrive on time according to procurement and inventoryplans.
• Cooperate with freight forwarders to manage costs, schedules, and deviations.
• Act as the main point of contact for suppliers and internal stakeholdersregarding shipment and logistics queries.
• Managing customs admin and potential issues.

3PL & Warehouse Management

• Lead and develop our operations within Europe, including warehouseoperations at 3PLs and delivery and return operations for our customers.
• Deal with daily issues that might occur, like mismatch between purchaseorder and actual shipment, out-of-stock, returns etc.
• Daily communication with our third-party logistics (3PL) partner in Sweden toensure accurate receiving, storage, and outbound processing.
• Track and analyze 3PL performance (e.g., pick accuracy, receiving lead time,returns handling) to make sure warehouse operators are performing asexpected and according to contract.
• Work with cost analysis and continuous improvements to make sure we haveefficient and cost-effective operations.
• Champion the system setup and take action on error log, discrepancies
• Manage inventory accuracy and annual stock-count process

Outbound Logistics & E-commerce Fulfilment

• Monitor and follow up with transport providers regarding the daily operationsacross Europe.
• Coordinate with logistics providers to optimise shipping solutions.
• Support customer service in delivery-related issues, delays, or claims.
• Support internal stakeholders with booking shipments, customs clearance andlogistics knowledge when needed.

Qualifications

• Bachelor's degree in logistics, supply chain, business, or a related field.
• At least 3 years of experience in supply chain/logistics, preferably in e-commerce, retail, and/or interior/fashion industry.
• Experience with international shipping.
• Solid understanding of 3PL operations and performance metrics.
• Skills in Microsoft Business Central or similar ERP systemand advanced skills in Microsoft Excel
• Fluent in English – additional languages are a plus.

About you

• Action oriented and a drive for results with a strong sense of ownership.
• Clear communicator – able to coordinate across teams and external partners.
• Comfortable handling multiple priorities and problem-solving in a fast-pacedenvironment.
• Interest in interior design and a keen eye for product quality and customer experience.

Nordic Knots

Nordic Knots was founded in 2016 by Liza B Laserow, Fabian Berglund and Felix Berglund. We are a fast-growing direct-to-consumer Scandinavian interior design brand with the USA as the major market. Nordic Knots was born from a culture of thoughtful design that lasts beyond seasons and trends. Fusing function and aesthetics with a Scandinavian sensibility, we craft timeless textiles for the modern home. We believe that great textiles are foundational and can transform a house into a harmonious home – framing the most beautifully curated lives. The head office as well as the flagship store is located at Birger Jarlsgatan in central Stockholm. We have a constantly growing team in both Sweden and the USA.

What we offer
We are a fun and driven team with high ambitions. We have an entrepreneurial and open-minded culture where all new ideas and suggestions for improvements are valued and encouraged. At Nordic Knots everyone should feel that they are a part of and contributing towards our success as we continue to scale up.

At Nordic Knots we stand for a diverse and inclusive workforce. We seek talented individuals who bring a range of perspectives and inspired ideas. We welcome all applicants eager to join a dynamic team.