Student Services & Info Center Specialist

Handelshögskolan i Stockholm; Stockholms kommun; On-site; SEK 360,000 - 420,000; Full time

Job summary

A leading business school is looking for an Info Center Service Specialist to provide support to students and visitors. This full-time role requires fluency in English and Swedish, alongside experience in customer service. The successful candidate will operate primarily in the Info Center to ensure smooth operations while contributing to the development of services. Applications are encouraged promptly as reviews are ongoing.

Qualifications

• Proactive with a strong focus on customer service.
• Ability to handle challenging situations effectively.
• Comfortable working both independently and collaboratively.

Responsibilities

• Provide service and support to students and visitors.
• Update knowledge management system according to inquiries.
• Facilitate cooperation with internal teams to offer assistance.

Skills

Customer focus

Good communication skills

Attention to detail

Tools

Office 365

Job description

A leading business school is looking for an Info Center Service Specialist to provide support to students and visitors. This full-time role requires fluency in English and Swedish, alongside experience in customer service. The successful candidate will operate primarily in the Info Center to ensure smooth operations while contributing to the development of services. Applications are encouraged promptly as reviews are ongoing.