Strategic Account Manager

foodora; Stockholms kommun; On-site; SEK 60 000 - 80 000; Full time

Job summary

A leading food delivery service in Stockholm seeks a Key Account Manager to nurture relationships with major restaurant partners. The ideal candidate has over 5 years of relevant experience, excels in negotiations, and demonstrates strong analytical and relationship-building skills. Join us to make a significant impact in the food delivery industry.

Benefits

Wellness allowance

Employee discount

Occupational pension

Learning sessions

Great deals at Benify

Company events

Qualifications

• Minimum of 5 years experience in Sales, Key Account Management or Business Development.
• Proficient in both Swedish and English.
• Experience from tech or FMCG companies is a plus.

Responsibilities

• Manage relationships with large restaurant chains.
• Lead high-stakes negotiations.
• Identify new business opportunities.

Skills

Sales experience

Analytical skills

Relationship building

Fluent in Swedish and English

Tools

Excel

Google Sheets

Job description

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Are you ready to take the lead in shaping the future of food delivery partnerships? At foodora, we’re looking for a driven and strategic Key Account Manager to build and grow relationships with our most influential restaurant partners. This is your chance to work at the heart of a fast-paced, data-driven environment where your decisions directly impact our business. Join us in transforming the food scene - one partnership at a time.

Your mission

• Own and manage relationships with foodora’s largest restaurant chains, ensuring long-term growth and profitability.
• Lead complex and high-stakes negotiations, from preparation to successful closure, always acting in the best interest of both foodora and the partner.
• Develop and maintain strong, trust-based relationships with decision-makers at senior levels within partner organizations.
• Proactively identify and execute on new business opportunities and areas for growth within existing accounts.
• Co-create long-term, profitable campaigns with your partners to drive order volume and customer engagement.
• Monitor and analyze customer performance, taking data-driven action to optimize results.
• Participate in strategic planning, contributing insights and feedback from the field to help shape foodora’s broader commercial strategy.
• Act as the internal advocate for your key accounts, collaborating cross-functionally with Marketing, Vendor Operations, and Product teams to ensure seamless execution and partner satisfaction.

We are looking for a true foodorian who enjoys working in a fast-paced environment and dares to go further. To thrive in this role we believe that you are result-oriented and keep your eyes on the prize, we love to measure both success and find opportunities for improvement, which we hope that you also do! If you have strong analytical skills and a can-do attitude you will come far in this role! Since you will be in contact with our biggest restaurant partners, your skills as a relationship builder will be crucial to achieve your results.

Our selection process is continuous and the ad may close before the recruitment process is completed, if we’ve moved forward to the screening or interview phase.

Our recruitment process will include the following:

• Telephone interview - Let’s cover the basics!
• Psychometric tests via Alva Labs - We use science-based methodology.
• First interview - Time to know each other a bit better!
• Case interview - Do your magic and show us your skills!
• Reference- & background check - Final step before we’ll become colleagues.

Start date: Upon agreement

Qualifications

• A minimum of 5 years experience within Sales, Key Account Management or Business Development.
• You communicate fluently verbally and in writing in both Swedish and English.
• Previous experience from tech or FMCG companies is considered a big plus.
• Strong analytical skills and proficiency in Excel/Google Sheets.
• If you have a driver's license it’s considered a plus.

Additional Information

• Wellness allowance topped with the opportunity to participate in many work/life balance initiatives at foodora
• Employee discount at foodora (woho!) and awesome Friday breakfasts!
• Occupational pension, incl. premium exemption insurance, accident insurance and life insurance.
• foodora Learning - Monthly learning sessions about different topics, such as the q-commerce industry, negotiation techniques and project management combined with a structured onboarding and inspiring courses within our learning tool Sana
• Great deals at Benify (for e.g. gym membership, e-bikes hotels, audiobooks, streaming services, clothes, kitchen supplies… and so much more!
• Awesome AW’s and (pink) parties!