Service Technician - Stockholm Region

Mettler-Toledo; Stockholms kommun; Hybrid; SEK 420,000 - 540,000; Full time

Benefits offered by this job

Company car

Wellness allowance

Lunch benefit

Home office allowance

Benifex access

First Card

Pension ITTP1/ITTP2

Technology Industries Agreement

Job summary

Mettler-Toledo Sweden seeks a traveling Service Technician to join our Nordic service team. You will work from home and travel daily to customer sites using a company vehicle, with assignments planned by service coordinators in Stockholm, primarily covering the Stockholm region and possibly other Nordic locations.

You will be part of a team reporting to the Team Leader in Product Inspection and Transport & Logistics.

Qualifications

• Technical background in electrical engineering, automation, or mechanics.
• Experience troubleshooting technical equipment and knowledge of electronics.
• General IT proficiency including PCs and MS Office.
• Well-organized, service-oriented, and flexible for travel.
• Valid Category B driver’s license.
• Strong administrative skills and bilingual Swedish and English.

Responsibilities

• Install, troubleshoot, repair, calibrate, and perform preventive maintenance on MT products.
• Maintain CRM records and ensure high levels of customer service.
• Collaborate with service technicians, planners, and sales reps.
• Participate in training sessions and uphold MT values and code of conduct.

Skills

Electrical engineering

Automation

Mechanics

Troubleshooting

IT proficiency

Driver's license

Administration

Swedish-English

Job description

Our Opening and Your Responsibilities

We are currently seeking a traveling Service Technician who would like to become part of our Nordic service team!

In this role, you will be based from your home and travel daily to customer sites using a company service vehicle. Your assignments will be centrally planned by service coordinators at the headquarters in Stockholm. Your primary work area will be the Stockholm Region, although assignments in other parts of the Nordic region can occur as well.

You will be part of a team and report to the Team Leader within Mettler Toledo's Product Inspection and Transport & Logistics segments.

This means that your customers will primarily be found within the food industry, pharma, manufacturing sector, and transportation and logistics industry. The products you will work with are related to inspection, measurement, and weighing processes. The overall purpose of your role is to ensure that our products are installed, calibrated, and maintained correctly.

Customer communication and documentation of completed work are important parts of the role. Onboarding and continuous training are also included.

Key Responsibilities:

• Installation, troubleshooting, repairs, calibration, and preventive maintenance of Mettler Toledo products and instruments
• Administration within the CRM system
• Ensuring a high level of customer service
• Active collaboration with colleagues such as service technicians, planners, and sales representatives
• Participation in training sessions and meetings organized by Mettler Toledo
• Contributing to and upholding Mettler Toledo's corporate values and code of conduct

What You Need to Succeed

To succeed in this role, you are curious, service-minded, and technically inclined.

You are solution-oriented, flexible, and comfortable working both independently and as part of a team. With a strong focus on customer satisfaction and quality, you consistently deliver effective solutions and excellent service.

Qualifications:

• Technical background in electrical engineering, automation, or mechanics
• Experience troubleshooting technical equipment and strong knowledge of electronics
• General IT proficiency, including experience working with PCs and Microsoft Office
• Well-organized, service-oriented, positive, and flexible regarding working hours and travel
• Valid Category B driver's license and enjoys being on the road
• Strong administrative skills
• Fluent Swedish and English, both written and spoken

Our Offer to You

In addition to great colleagues and a varied, meaningful job, we offer excellent development opportunities and regular training courses. Service training is typically conducted in Switzerland and Germany, and on-the-job training alongside experienced colleagues is also provided regularly.

Benefits at Mettler Toledo Sweden:

• Company car
• Wellness allowance (fitness benefit)
• Edenred lunch benefit
• Monthly reimbursement for home office expenses
• Access to the Benifex benefits portal (including exclusive company discounts for personal use)
• Opportunity to apply for a First Card corporate credit card
• Occupational pension plan (ITP1/ITP2)
• Collective bargaining agreement (Technology Industries Agreement)
• Computer glasses/protective eyewear when needed, as well as a free eye examination (for permanent employees)

For traveling service technicians, specific compensation rules apply for travel time and overtime. Further details will be provided during the recruitment process.

Additional Information:

The recruitment process includes occupational psychology assessments through Alva Labs as well as a background check.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.