Senior User Experience Researcher

TN Sweden; Lund; On-site; SEK 400 000 - 800 000; Full time

Job summary

An established industry player is seeking a Senior User Experience Researcher to join their dynamic design team. In this role, you will leverage your expertise to enhance user experiences and drive product innovation. You will collaborate with talented professionals across various teams to ensure the delivery of solutions that resonate with users. This is an exciting opportunity to impact the future direction of a leading platform while working in a supportive and collaborative environment. If you are passionate about user-centered design and eager to make a difference, this role is perfect for you.

Benefits

Private health insurance

Discounted gym memberships

Subsidized on-site massage

Wellness grant

Generous vacation days

Employee Assistance Program

Career progression pathways

Flexible work environment

Extra day off for community service

Subsidized lunches

Qualifications

• 5+ years of experience in user experience research or related fields.
• Ability to analyze product usage and advocate for data-driven design.

Responsibilities

• Drive product design for SaaS platform, ensuring user satisfaction.
• Collaborate with cross-functional teams to enhance product delivery.

Skills

Problem-solving abilities

Understanding of technology

User empathy

Communication skills

Data transformation knowledge

Education

Bachelor’s Degree in relevant field

Job description

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Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 11 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 38,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

About the team

Our growing design team is uniquely positioned to impact the company's future direction. With approximately 38,000 customers worldwide, we have access to a rich user community to help inform our decisions. Our highly collaborative environment means we are working with a diverse group of talented people across the world, continuously innovating and improving the company’s ways of working with data.

Qlik’s design team is a global organization consisting of a mix of talents, including user research, usability research, UX design, and product design. The team focuses on the user's experience and maximizing the user value that our customers can get from our product through great design.

As a Senior User Experience Researcher, you will be working to ensure that our users get to next-level insights and actions from their data and making the consumption of those digestible and desirable.

You will work with a diverse group of highly talented people within design and other teams to influence our products' future direction, continuous innovation, and improvement.

Key Responsibilities & Tasks

• Driving product design for our SaaS-based platform, supporting execution and delivery, and ensuring we build solutions users love to use.
• Engaging with Product Managers, customers, UX designers, internal stakeholders, and product engineering to ensure all relevant inputs are included in the design and delivery.
• Assisting UX designers with user flows, domain knowledge, and subject matter expertise.
• Providing advice, clarification, and guidance on the users’ needs to the engineering team during development.
• Bridging communication around the architecture (feasibility) and business values (viability) with the values (desirability) for the users.
• Analyze and understand product usage telemetry and feature usage metrics to champion data-driven design and development.

Competencies and skills:

The skills and qualifications required for this role:

• Demonstrated an acute sense of problem-solving abilities through visual modeling.
• A broad understanding of technology.
• Understanding of different users’ needs for creating and consuming analytics.
• Ability to help build awareness of and importance of design excellence.
• Keep up to date with current market trends and technology.
• Curious about users and what they can achieve with our solutions.
• Can empathize with the users, understand their pains and needs, and build their user journeys.
• Excited about how data can transform companies and help users make better decisions.
• Find simple solutions to complex problems.
• Using influencing to change people around you.

Experience & Qualifications

Desired experience with a successful track record in one or more of the following areas:

• Minimum of 5+ years of relevant experience.
• Previous experience working with a cloud-based Products and/or R&D organization.
• Previous experience as a technical product manager or a product owner for a cloud product.
• Previous experience of enterprise company needs around creating and consuming analytics.
• Experience working with customers in the field, counseling them on deploying solutions, and developing data and analytics-related solutions is a plus.
• Previous Qlik products and/or other analytics and visualization products experience, Industry background, and business intelligence domain experience is a plus.

Education

• Successful completion of a Bachelor’s Degree in a relevant program of study, or equivalent.

If you think this position is interesting, you are welcome with your complete application in English. Apply as soon as possible, as we are working continuously with the applications for this assignment.

About Qlik

• Qlik– Who we are!
• Our- Challenge, Take Responsibility, Move Fast, Teamwork for Results, Be Open and Straightforward.
• Competitive Benefits Package- private health insurance, discounted gym memberships, subsidized on-site massage, subsidized group leisure activities, wellness grant, company enhanced parental leave, generous vacation days, Employee Assistance Program…and more.
• Breakfast/fresh fruit/monthly fika and a restaurant with our own chefs (variety of subsidized lunches).
• Career progression pathways, mentoring program, innovation & technology, and a flexible, diverse and international work environment.
• Giving back is a part of our culture – we give you an extra day off to change the world and another one for your personal/professional development.
• In addition, we encourage our employees to participate in Corporate Responsibility Program.
• Curious about our R&D opportunities? Check out our R&D careers page!
• Visit our and follow us on Instagram or Twitter for more interesting insights into Qlik!

Qlik is an Equal Opportunity Employer and does not discriminate on the basis of any protected category or value the diversity of our workforce. If you need assistance due to disability during the application and/or recruiting process, please contact us via the

AGENCIES: Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

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