Senior Service Designer — Enterprise Transformation Lead

Justera Group; Göteborgs kommun; Hybrid; SEK 613,800 - 837,000; Full time

Benefits offered by this job

Competitive compensation

Flexible hybrid working model

25 days annual leave

Annual wellness allowance of 3,500 SEK

Job summary

Justera Group, located in Gothenburg, Sweden, is hiring a Service Designer to support a large-scale digital transformation in the automotive sector. The ideal candidate will lead research, develop service blueprints, and translate strategy into actionable requirements.

The role requires experience in complex organizations, strong communication skills, and a user-centric approach. Join our innovative team and enjoy a flexible hybrid work environment along with a competitive compensation package.

Qualifications

• Extensive experience in service design within complex organizations.
• Strong expertise in service blueprinting and ecosystem design.
• Excellent facilitation and storytelling skills.

Responsibilities

• Lead stakeholder and user research.
• Develop end-to-end service blueprints.
• Identify inefficiencies in service structures.
• Translate strategic intent into service requirements.

Skills

Service design experience

Service blueprinting

Journey mapping

Stakeholder facilitation

Communication skills

Job description

Justera Group, located in Gothenburg, Sweden, is hiring a Service Designer to support a large-scale digital transformation in the automotive sector. The ideal candidate will lead research, develop service blueprints, and translate strategy into actionable requirements.

The role requires experience in complex organizations, strong communication skills, and a user-centric approach. Join our innovative team and enjoy a flexible hybrid work environment along with a competitive compensation package.