Senior Operations Specialist - Logistics Performance

TN Sweden; Stockholms kommun; On-site; SEK 400 000 - 800 000; Full time

Job summary

An established industry player is looking for a Senior Operations Specialist in Logistics Performance to join their dynamic team in Stockholm. This role involves analyzing and optimizing rider compensation strategies to enhance earnings and improve logistics performance. You will collaborate with cross-functional teams, leveraging data insights to challenge existing processes and propose innovative solutions. The ideal candidate will have a strong analytical background, a degree in STEM or economics, and proficiency in tools like Excel and SQL. If you are motivated, communicative, and ready to make an impact in a fast-paced environment, this opportunity is for you.

Qualifications

• 3+ years of experience in high growth environments or consultancy.
• Strong analytical skills to derive insights from large datasets.

Responsibilities

• Design and optimize rider compensation strategies to enhance logistics performance.
• Collaborate with teams to implement innovative solutions for rider satisfaction.

Skills

Analytical Skills

Communication Skills

Data Analysis

Problem Solving

Education

University degree in STEM or Economics

Tools

Excel

SQL

Data Visualization Platforms

Job description

Senior Operations Specialist - Logistics Performance, Stockholm

Client:

Location:

Stockholm, Sweden

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

13a9fa6ba2f1

Job Views:

4

Posted:

19.04.2025

Expiry Date:

03.06.2025

Job Description:

We are seeking a highly analytical and results-driven individual to join our team as a Senior Operations Specialist - Logistics Performance. In this role, you will be responsible for designing, analyzing, and optimizing rider compensation strategies to improve rider earnings, enhance fleet satisfaction, and drive overall logistics performance. You will work closely with cross-functional teams, leveraging data-driven insights to challenge existing processes, propose innovative solutions, and standardize best practices.

Key Responsibilities:

1. Evaluate and optimize rider compensation models to align with business objectives, rider satisfaction, and operational efficiency.
2. Collaborate with leadership to design and roll out strategic initiatives aimed at improving logistics performance and rider experience.
3. Continuously evaluate the financial impact of payments models, ensuring they align with broader business goals while enhancing rider satisfaction and retention.
4. Analyze large datasets to identify trends, inefficiencies, and areas for improvement in rider payments and logistics operations.
5. Work closely with operations, finance, product, and local logistics stakeholders to implement and refine rider compensation structures.
6. Build strong relationships with market teams to understand unique challenges and drive scalable solutions.
7. Challenge the status quo by introducing innovative techniques to enhance rider compensation systems and logistics performance.
8. Develop frameworks to harmonize compensation strategies across diverse markets while allowing for local flexibility.

Qualifications:

1. You gained at least 3 years of professional experience in high growth start-ups, tech companies, management consultancy or other dynamic roles.
2. You earned a university degree in STEM or economics.
3. You have excellent proficiency in tools like Excel, SQL, and data visualization platforms.
4. You have strong analytical skills, with the ability to derive insights from large data sets and recommend actionable solutions.
5. You are highly motivated and communicative, independent and pragmatic in handling business challenges in a fast-paced environment.
6. You are highly curious and happy to question the status quo with a hands-on mentality.
7. You possess excellent English communication skills, both written and spoken.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.