Senior IT Lifecycle & Licensing Lead (Remote)

Telia Company; Gävle kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Telia Cygate in Gävle is seeking a Senior Lifecycle Assurance Manager to turn technology investments into lasting customer value. You will bring structure to complex IT environments and translate insights into clear actions through lifecycle planning and governance.

In this role you will review licences and hardware records, track End-of-Life milestones, optimise usage and costs, and develop rolling 24‑month roadmaps aligned with each customer’s IT platform.

Qualifications

• Several years in a customer-facing advisory role.
• Experience in IT lifecycle management or software licensing.
• Ability to organise asset, licence and contract information and translate findings into actions.

Responsibilities

• Create visibility and control: review vendor and partner portals quarterly, reconcile licences and hardware records, identify gaps in service and support.
• Stay ahead of lifecycle risks: track End-of-Life and End-of-Service milestones, coordinate renewals to prevent lapses in licences and support.
• Optimise usage and costs: analyse software and licence usage, identify unused entitlements and underused functionality, propose appropriate licence levels.
• Build actionable roadmaps: develop 24-month plans for software upgrades, functionality and hardware replacement.
• Support service-level management: review coverage against business criticality, monitor patches and versions, identify costs from version changes.
• Turn insights into improvement: identify opportunities for assessments and best-practice initiatives.
• Contribute to strategic advice: support cloud and SaaS adoption, automation and governance considerations.
• Enable more efficient governance: assess tools to improve monitoring of portals, assets and versions.
• Connect technology with business priorities: link lifecycle insights to Quarterly Business Reviews and customer goals.

Skills

Customer advisory

IT infrastructure

Licensing knowledge

Data-driven approach

Communication skills

Tools

Cisco product portfolio

Job description

Telia Cygate in Gävle is seeking a Senior Lifecycle Assurance Manager to turn technology investments into lasting customer value. You will bring structure to complex IT environments and translate insights into clear actions through lifecycle planning and governance.

In this role you will review licences and hardware records, track End-of-Life milestones, optimise usage and costs, and develop rolling 24‑month roadmaps aligned with each customer’s IT platform.