Senior / Expert IT Analyst

Nordea; Stockholms kommun; Hybrid; SEK 900,000 - 1,100,000; Full time

Job summary

Nordea in Stockholm is seeking a Senior or Expert IT Analyst to join Local Systems Operations. The role focuses on keeping banking applications running in a stable, compliant and efficient manner across core areas such as Deposits, Payments, Customer data and Loans.

You will support Application Providers, lead change, incident and problem processes, and collaborate with vendors to ensure world-class performance and reliability now and in the future.

Qualifications

• Five years of experience from the financial sector, primarily focused on software maintenance and/or development.
• Skilled in and enjoys analysing IT solutions.
• Several years of experience from working with mainframe systems.
• Experience from ITIL and IPC process work.

Responsibilities

• Be a technical support to Application Providers.
• Follow up on and guide our vendors, who are doing the bulk part of daily application operations.
• Support and perform the activities in the Change, Incident and Problem Processes.
• Conduct compliance reviews, and if needed implement corrective measures.
• Cooperate with Application Providers to create an optimal environment for the applications evolution.

Skills

IT operations

Vendor management

Structured thinking

Attention to detail

Independent work

English communication

Tools

Mainframe (IBM z/OS)

Java

ITIL

IPC processes

Job description

Would you like to be part of the journey to create an even better version of us? At Nordea, we know our customers’ needs are changing – and we’re deeply committed to meeting them with financial solutions of tomorrow.

Job ID: 6322

We are looking for a Senior or Expert IT Analyst (depending on seniority) to join Local Systems Operations in Sweden. Local Systems is a team loaded with experience, professionalism and passion. The Operations Unit within Local Systems is responsible for running our applications in a stable and compliant way. Now we need to add talent to the team, to stay in strength and competence also for the future.

About This Opportunity

Welcome to the Local Systems team. We add value by providing stable, efficient and innovative IT services in the core banking system areas such as Deposits, Payments, Customer data and Loans, serving virtually all other business areas of the bank. As a Senior / Expert IT Analyst you will play a vital role in keeping Nordea’s fundamental banking applications running stable and compliant. You will support Application Providers working on a portfolio of applications constituting the foundation of the bank. In your role, you will support Nordeas vital Incident, Problem and Change processes. You will work on internal as well as external audits of different kinds, and provide technical support to Application Providers and other stakeholders.

What you’ll be doing:

• Be a technical support to Application Providers
• Follow up on and guide our vendors, who are doing the bulk part of daily application operations.
• Support and perform the activities in the Change, Incident and Problem Processes
• Conduct compliance reviews, and if needed implement corrective measures
• Cooperate with Application Providers to create an optimal environment for the applications evolution, including access to sufficient application competence over time

As the Senior/ Expert IT Analyst, you will focus on the applications health in a short and long term perspective, making sure Nordea has access to applications with world class functionality, scalability, maintainability and performance, now and in the future. To achieve this, you will be cooperating with many parts of Nordea, inside and outside Local Systems. Vendor Management will be a crucial activity, as many of the operational services of the applications are purchased from external vendors.

The Local Systems application portfolio is mainly built on the IBM z/OS (“Mainframe”) technical platform. A smaller part of the application portfolio is built on Midrange technologies, such as Java. To be successful, we believe you are well acquainted with these platforms, with a primary focus on the Mainframe.

This role is based in Stockholm, Sweden. This is a permanent, full-time, position.

Who You Are

• Have worked five years with banking applications
• Are good at grasping rules and regulations, and realizing their practical consequences
• Are well acquainted with IT Operations work
• Have a structured mind with attention to detail
• Can act independently, and identify the actions you need to take.
• Have a positive attitude and cooperate easily with those you have contact with in your daily work
• Have the capability to work with English speaking colleagues from all over the world.

To succeed in this role, we believe that you:

• Have worked five years with banking applications
• Are good at grasping rules and regulations, and realizing their practical consequences
• Are well acquainted with IT Operations work
• Have a structured mind with attention to detail
• Can act independently, and identify the actions you need to take.
• Have a positive attitude and cooperate easily with those you have contact with in your daily work
• Have the capability to work with English speaking colleagues from all over the world.

Your experience and background:

• You have five years of experience from the financial sector, primarily focused on software maintenance and/or development
• You are skilled in and enjoy analysing IT solutions
• Several years of experience from working with mainframe systems
• Experience from ITIL and IPC Process work
• Acquaintance with Nordeas systems, products and processes will be a big advantage

What We Offer

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

For union information, please contact Finansförbundet at [e-mail] or SACO at [e-mail].