IT Infrastructure Specialist - Nordea Life & Pension

Nordea; Stockholms kommun; Hybrid; SEK 386,911 - 608,003; Full time

Benefits offered by this job

Hybrid working model

Diversity and inclusion initiatives

Opportunities for career development

Job summary

Nordea Bank Norge ASA is seeking an IT Infrastructure Specialist in Stockholm to manage and enhance IT operations for the Lumera platform in the Life & Pensions sector. This role requires troubleshooting skills, knowledge of Windows Servers, and fluency in Swedish and English.

The successful candidate will join a dynamic team, contribute to operational support, and will have opportunities for growth in a hybrid working environment.

Qualifications

• Good knowledge in operations and support.
• Genuine interest in new technology.
• Fluency in written and spoken Swedish and English.
• Experience in installation & configuration and monitoring.
• Great understanding of IPC process.

Responsibilities

• Manage operation, maintenance, and enhancement of the Lumera platform.
• Troubleshoot IT-related issues.
• Provide IT-related support for business applications.

Skills

Knowledge of operations and support

Familiarity with Windows Server

Fluency in Swedish and English

Experience in installation & configuration

Knowledge of IPC process

Tools

SQL databases

Lumera application

Helix tool

Job description

Stockholm, SE, 111 46

Job ID: 3887

About this opportunity

Welcome to the NLPSE IT Operations Team. We are looking for an IT Infrastructure Specialist to manage both operational and strategic work to support and develop our IT environment. As IT Infrastructure Specialist, you’ll play a valuable role in handling simple to complex incoming cases that require investigative work. This is an opportunity for you to join Nordea Life & Pensions Sweden’s own IT department. We are responsible for, and work as a natural partner with, all IT‑related areas within the subsidiary and the business processes. You will join NLP SE where we are responsible for Nordea Life & Pension IT Operations from a company perspective and are attached to Nordea Central IT. Understanding of Lumera, our core Life & Pension administration platform, will be a significant asset in supporting and developing our services.

What you’ll be doing:

• Work hands‑on with the operation, maintenance, and enhancement of the Lumera platform, supporting Life & Pension business processes.
• Support Nordea Life & Pensions IT platform (Windows Servers, SQL Databases, Java and Windows application)
• Troubleshooting IT‑related issues
• IT‑related support for our business applications
• On‑going operation, support and troubleshooting
• SQL Database troubleshooting from a Lumera application perspective.

The role is based in Stockholm. Welcome to a team in a dynamic environment along with ten other colleagues (two on application support, seven on IT operations support and a team manager). Together we are responsible for Nordea Life & Pension IT Operations from a company perspective and are attached to Nordea Central IT.

In the role as IT Operation Specialist you will participate in the scheduled on‑call support.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us. We are looking for a pro‑active, energetic and result‑driven individual to take this role to the next level!

You have a high focus on quality in both execution and delivery. You are good at planning and prioritising your work in a structured way. You are driven by delivering first‑class service and always do the utmost to resolve the user’s case at any given time.

To succeed in this role, we believe that you:

• Have good knowledge of operations and support and a genuine interest in new technology.
• Are familiar with Windows Server.
• Are fluent in written and spoken Swedish and English.
• Have experience in installation & configuration and monitoring.
• Have great knowledge in general of IPC process (Incident, Problem and Change with Helix tool or alike).
• Have knowledge of the Lumera application and database.

It is an advantage if you have experience in several of the following areas:

• Lumera knowledge from an operational perspective.
• Insurance knowledge and how the Lumera application works.
• Knowledge of Lumera and Life & Pension processes.
• Tomcat, Wildfly or other application servers.
• Databases, like Microsoft SQL.
• AppDynamics, Splunk.
• SQL.

What we offer

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community, e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 31/08/2026. For more information, you’re welcome to contact the Head of IT Operations, Daniel Constantinescu at [e-mail].