Senior CIAM Security Engineer

Jeppesen ForeFlight; Göteborgs kommun; On-site; SEK 700,000 - 1,100,000; Full time

Benefits offered by this job

Medical Insurance

Life & Disability Insurance

Wellness allowance

Pension plan

Vacation days

Employee assistance

Volunteer days

Referral program

Flight perks

Job summary

Jeppesen ForeFlight, based in Gothenburg, seeks a skilled CIAM engineer to own and operate customer identity management within our internal cloud platform. You will ensure secure, scalable authentication and connect to identity providers, working in a B2B environment with teams across the globe.

Responsibilities include configuring CIAM services, implementing access policies, and monitoring security events. Familiarity with Terraform, GitOps, and observability tooling is essential for success.

Qualifications

• Experience with CIAM platforms such as Okta, Auth0, Entra ID, Ping, or ForgeRock.
• Strong understanding of OAuth2, OpenID Connect, API Security and SAML2.
• Knowledge of privacy regulations and security frameworks.
• Experience integrating APIs, web apps, and backend services with identity systems.
• Understanding of secure software delivery.
• Familiarity with secrets management, logging, observability, and incident response.
• Strong troubleshooting, communication, and documentation skills.

Responsibilities

• Design, configure, and maintain CIAM platforms and services.
• Manage customer authentication, registration and profile flows.
• Integrate identity providers, social login, SSO, and federation to IdP.
• Define and enforce access policies, consent management, and account lifecycle controls.
• Monitor identity-related events, security alerts, and operational health.
• Troubleshoot and resolve CIAM issues across applications and infrastructure.
• Partner with security, engineering, product, and customer-facing teams.
• Use GitOps and automate CIAM deployments through infrastructure as code.
• Maintain reusable Terraform modules for CIAM provisioning and configuration.
• Support CIAM CI/CD pipelines and operational automation.
• Contribute to product development by translating requirements into identity features.
• Ensure privacy, security, and regulatory compliance.

Skills

CIAM platforms

Authentication

Federation standards

API integration

Security awareness

Troubleshooting

Communication

Documentation

Tools

Terraform

GitOps

Grafana

CI/CD tooling

Job description

Job Description

Jeppesen Foreflight is one of the largest software development companies in Gothenburg. We develop and implement innovative resource management and optimization solutions for the world’s leading airlines. We are dedicated to continuous improvement and delivering more value to our clients.

At Jeppesen’s office in central Gothenburg you work in a one‑of‑a‑kind software development organization. You will be part of an agile learning organization with a team of talented, creative and dedicated colleagues, learning from 400 professionals across more than 50 nations. You will help make a real difference and collaborate with customers and colleagues worldwide.

We are looking for skilled Engineers focused on CIAM (Customer Identity and Access Management) to join our internal cloud platform team. In this role you will own and operate customer identity and access management capabilities, ensuring secure, scalable, and reliable authentication and authorization services for external users and connect to customer identity providers.

The team delivers a CIAM solution that is managed via infrastructure as code and provides observability for other teams. Our customers are airlines across the world running mission‑critical systems. Customer communication is part of the role and we operate in a B2B environment.

Position Responsibilities

• Design, configure, and maintain CIAM platforms and services
• Manage customer authentication, registration and profile flows
• Integrate identity providers, social login, SSO, and federation to customer Identity Providers (IdP)
• Define and enforce access policies, consent management, and account lifecycle controls
• Monitor identity-related events, security alerts, and operational health (including maintaining relevant Grafana dashboards)
• Troubleshoot and resolve CIAM issues across applications and infrastructure. May be on standby schedule from time to time
• Partner with security, engineering, product, and customer‑facing teams
• Use GitOps and automate CIAM deployments and configuration through infrastructure as code
• Maintain reusable Terraform modules for CIAM platform provisioning and configuration
• Support CIAM CI/CD pipelines and operational automation
• Contribute to product development by translating business and customer requirements into identity features and user journeys
• Ensure compliance with privacy, security, and regulatory requirements

Required Skills

• Experience with CIAM platforms such as Okta Customer Identity, Auth0, Entra ID, Ping, or ForgeRock
• Strong understanding of authentication and federation standards in Auth0 such as OAuth2, OpenID Connect, API Security and SAML2
• Knowledge of privacy regulations and security frameworks
• Experience integrating APIs, web apps, and backend services with identity systems
• Understanding of secure software delivery
• Familiarity with secrets management, logging, observability, and incident response
• Strong troubleshooting, communication, and documentation skills
• Customer communication skills

Preferred Qualifications

• Experience with cloud platforms such as AWS, Azure, or GCP
• Experience with agile product development and cross‑functional teams
• Scripting/automation experience with Python, Bash, or PowerShell
• Hands‑on experience with Terraform
• Understanding infrastructure operations
• DevOps experience, including:
  • CI/CD
  • Automation
  • Git
  • Terraform

Benefits

• Medical Insurance
• Employer‑paid life, AD&D, and long‑term disability insurance
• Health and wellness reimbursement allowance
• Pension plan
• 30 paid vacation days, plus additional days off for Christmas break
• Employee assistance program
• 2 days off to volunteer annually
• Employee referral program
• Flight rewards and flight stipend