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Are you crazy about streetwear and sneakers like us? Who loves to work in a team and provide customers with the best customer experience possible?
If yes, keep reading as we are looking for a new team member to our store in Skärholmen centrum.
Role Overview:
Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.
Customer Service
- Always be a team player with the customers in focus.
- Maintain and improve the level of customer service.
- Acknowledge customers and maintain awareness of their need for attention.
- Select appropriate stock for the customer and direct to or bring alternatives as applicable.
- Make customers aware of new stock or stock they may require in the future.
- Ensure that the standard of service encourages customers to return.
- Provide courteous, considerate, and responsible service.
- Attend to and sell to as many customers as possible.
- Deal with and sell to multiple customers simultaneously as required.
- Become familiar with the layout of all stock to maximize potential sales.
- Ensure up-to-date promotion and presentation of stock is carried out as directed.
- Call for and accept assistance, as we believe in teamwork.
- Use all selling skills effectively, including the introduction of accessories.
- Assist in maintaining standards on the shop floor.
- Keep stock clean and presentable at all times.
- Replenish stock levels when needed, ensuring the full size range is on the shop floor where possible.
- Ensure that product is priced correctly.
- Keep all displays up to date.
General
- Comply with all company rules and regulations and work within company policies and procedures.
- Maintain your standard of appearance and dress in accordance with company policy and wear staff uniform where provided.
- Assist in keeping stock areas, staff facilities, staff room, etc. clean, tidy, and orderly.
- Assist in the unloading and reception of deliveries and move, condense or shelve stock as required.
- Deputize for other staff, work within departments, or carry out other duties as required.
Skills, Experience & Knowledge Needed
- Confident & outgoing.
- Effective selling skills.
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
- Staff discount on JD Group and other brands within the organization.
- Pension scheme.
- Personal development opportunities to learn and develop at work.
We are looking forward to your application!