Sales Advisor 25h & 30h - Temporary

H & M Hennes & Mauritz GBC AB; Linköpings kommun; On-site; SEK 165,312 - 220,416; Part time

Benefits offered by this job

Staff discount card

HIP incentive program

Job summary

H&M Group in Linköping City is seeking a friendly Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products. You will work with a dynamic Store Team to deliver an engaging, value-driven shopping experience in line with our brand values.

The role emphasizes customer service, teamwork, and flexibility to support opening and closing duties.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience.
• Collaborative and adaptable in dynamic environments.
• Communicative, creative, curious to work with store technology.

Responsibilities

• Share fashion and product knowledge to help customers.
• Collaborate with team to deliver exceptional service.
• Ensure sales floor and back of house are stocked and inviting.
• Assist with opening and closing of the store.
• Represent the brand positively during customer interactions.

Skills

Customer service

Job description

Job Description

As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company.

What You'll Do

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Who You'll Work With

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, Cash Office Responsible, to Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

Who You're

We are looking for people with:

• Experience in customer service within fashion, retail, or similar fields.

And people who are:

• Passionate about fashion and delivering an exceptional in‑store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Who We Are

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Why You'll Love Working Here

• All employees receive a staff discount card, usable on all H&M Group brands in stores and online.
• All employees are included in the H&M Incentive Program – HIP.

Job Details

This is a temporary position for 6 months offering 25 hours and 30 hours per week with start in August or by agreement. The position is based in Linköping City and you should be able to work during store opening hours. Language skills in Swedish or English are needed.