Sales Account Manager– Europe

DNV; Stockholms kommun; On-site; SEK 900,000 - 1,300,000; Full time

Job summary

DNV is seeking a commercially driven Sales Manager – Europe to accelerate growth of our Medical business across Europe. The role emphasizes ISO 13485, MDSAP, MDR and IVDR, and requires building strong customer relationships and a robust sales pipeline.

You will work with technical, operational and sales teams to translate DNV capabilities into clear customer value, engaging with decision makers and leading opportunities from initial contact to close across European markets.

Qualifications

• Demonstrated commercially driven and customer‑oriented mindset.
• Understanding of medical device industry and regulatory environment.
• Experience in business-to-business sales and relationship development.
• Ability to engage with customers at multiple levels and translate technical capabilities into value.

Responsibilities

• Develop and manage a healthy pipeline across ISO 13485, MDSAP, MDR and IVDR.
• Identify and pursue new customer opportunities in priority European markets.
• Own sales opportunities from first contact to contract and revenue.
• Coordinate with technical, operational and sales teams to match customer needs with DNV services.
• Maintain accurate CRM data and contribute to sales forecasting and planning.

Skills

Business development

Sales

Customer relationships

CRM

Regulatory knowledge

Tools

CRM

Job description

DNV is seeking a commercially driven and customer-oriented Sales Manager – Europe to accelerate the growth of our Medical business across Europe.

The role will focus on developing business across our four key service lines: ISO 13485, MDSAP, Medical Device Regulation (MDR) and In Vitro Diagnostic Regulation (IVDR).

The Sales Manager will be responsible for identifying and developing new business opportunities, building strong customer relationships, developing and managing the sales pipeline, and converting opportunities into new business. The role will work closely with DNV's technical, operational and sales teams to ensure that customer needs are understood and matched with the right DNV services and expertise.

We are looking for someone who combines strong business to business sales capabilities with an understanding of the medical device industry and its regulatory environment. The successful candidate will be comfortable engaging with customers at different levels, understanding their business and regulatory needs, and translating DNV's technical capabilities into clear customer value.

Key Responsibilities:

Business Development & Sales Support

• Develop and manage a healthy pipeline of qualified opportunities across ISO 13485, MDSAP, MDR and IVDR.
• Identify and develop new customer opportunities in priority European markets and customer segments.
• Own sales opportunities from initial engagement through qualification, proposal development, negotiation and conversion.
• Develop opportunities within existing customer accounts across DNV's Medical service portfolio.
• Prepare and coordinate proposals, quotations and tenders in close collaboration with technical, operational and sales teams.
• Maintain accurate customer, opportunity, activity and forecast information in CRM.
• Contribute to the achievement of agreed sales and growth targets for the Medical business in Europe.

Customer Engagement & Relationship Building

• Build and maintain trusted relationships with medical device and IVD manufacturers and relevant decision makers across Regulatory Affairs, Quality, Compliance and management.
• Understand customers' business needs, regulatory strategies and priorities, and connect these with relevant DNV services.
• Lead introductory and commercial customer meetings and coordinate technical discussions with DNV experts where required.
• Develop both new and existing customer relationships, identifying opportunities across DNV's Medical service portfolio.
• Work closely with internal delivery teams to support a smooth transition from sales to delivery following contract award.
• Maintain a strong customer focus throughout the sales process and contribute to building long-term customer relationships.

Market Knowledge & Reporting

• Monitor market, regulatory, customer and competitor developments across European medical devices and IVD markets.
• Identify emerging customer needs and commercial opportunities and contribute to DNV's market activities.
• Provide structured feedback on customer demand, competitor activity, pricing, and market developments.
• Contribute to customer segmentation and targeted sales and business development activities.
• Represent DNV Medical at relevant industry events, conferences, webinars and customer activities.
• Share market insights with sales, technical, and operational teams to support commercial planning and prioritization.