RSC Fulfilment Specialist, Lund

Axis Communications; Lunds kommun; On-site; SEK 50,000 - 70,000; Full time

Benefits offered by this job

Company bonus

Friday cake

Wellness allowance

Health insurance

Axis bicycle

Job summary

Axis Communications is seeking a Reverse Supply Chain Fulfilment Specialist in Lund to optimize the reverse logistics and manage customer returns. You will be responsible for ensuring high-quality service and performance in a complex environment.

The ideal candidate has a relevant university degree, a minimum of 3 years of experience in supply chain management, and strong communication skills. Benefits include health insurance and a company bonus.

Qualifications

• Minimum 3 years of experience in supply chain management.
• Experience within reverse logistics is highly valued.
• Proven ability to build strong relationships at all levels.

Responsibilities

• Execute service offerings and manage reverse supply chain processes.
• Ensure service quality of RMA partners in the region.
• Track partner performance and drive root-cause analysis.

Skills

Supply Chain Management

Reverse Logistics

Communication Skills

ERP Systems

Data Presentation

Education

University degree in Supply Chain, Logistics, or Business

Tools

Business Intelligence Tools

Excel

Job description

Job Overview

Axis Communications is looking for a Reverse Supply Chain Fulfilment Specialist to join the Reverse Logistics and Supply team in Lund. The role focuses on managing customer returns to RMA partners for repair and returns to vendors, ensuring fast, high‑quality service and optimizing product availability.

Responsibilities

As a Reverse Supply Chain Fulfilment Specialist, you will:

• Execute Axis’s service offerings and ensure the outstanding setup and execution of the reverse supply chain within a complex and dynamic environment.
• Hold overall responsibility for securing and following up on the service quality of RMA partners within a specific region.
• Partner Management: Take ownership of RMA partners, track partner performance, follow up on costs and cases, and drive root‑cause analysis to ensure continuous development.
• Cross‑Functional Collaboration: Build a broad network and work closely with both internal and external interfaces, acting as a key interface with Axis Technical Support regarding RMA cases.
• Process Optimization: Develop, drive, and implement improvement activities related to processes and ways of working to maximize efficiency and optimize performance.

Qualifications

To thrive in this role, you should have:

• University degree in a relevant field (e.g., Supply Chain, Logistics, Business).
• Minimum 3 years of experience working with supply chain management in a global environment.
• Experience within reverse logistics is highly valued.
• Strong communication skills and the ability to present data and align stakeholders.
• Proven ability to work effectively in a team environment and to build strong relationships at all levels.
• Experience working with ERP systems, business intelligence tools, and advanced knowledge of Excel.
• Fluency in English, both written and verbal.

Benefits

• Company bonus.
• Friday cake.
• Wellness allowance.
• Health insurance.
• Axis bicycle.