Regional Infrastructure Operations Manager, Datacenter Operations, Data Center InfraOps

Amazon; Västerås kommun; On-site; SEK 75,000 - 95,000; Full time

Job summary

Amazon is looking for a Regional Infrastructure Operations Manager in Västerås, Sweden. This role includes overseeing multiple datacenters, managing safety and security, and optimizing operational excellence.

Candidates should have a Bachelor's degree in Engineering and substantial experience in datacenter operations. Leadership skills and proficiency in English are essential for success. Joining Amazon means being part of a diverse, innovative team committed to operational excellence.

Qualifications

• 5+ years of experience in datacenter operations or facility engineering.
• Experience leading teams and projects in engineering environments.
• Fluency in English and a valid EU driving license.

Responsibilities

• Manage operations team and achieve performance goals.
• Plan and execute datacenter expansions.
• Oversee incident response and resolution for safety and availability.

Skills

Leadership

Team management

Project planning

Education

Bachelor's degree in Engineering

Job description

Regional Infrastructure Operations Manager, Datacenter Operations, Data Center InfraOps

The Regional Infrastructure Operations Manager is responsible for one or more Amazon Datacenter Clusters and PoP-scale deployments within a particular region. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, efficiency and cost. The Regional Infrastructure Operations organizations are composed of three functions: compute operations, engineering operations and logistics. A physical security organization, while not reporting directly to the Regional Infrastructure Operations Leader, is an integral part of the operation.

Compute operations focuses on the server-level platforms that support both Amazon Retail and Amazon Web Services. Engineering Operations focuses on the mechanical, electrical and controls systems that support our data center critical environments. Logistics Operations executes materials planning and control to support both on-going operations and expansions. Security Operations are charged with the physical security of our people, assets, and customer data. The Regional Infrastructure Operations Leader must be able to build and lead high performing teams across each of these functions, understand and manage their day to day operations while at the same time having the technical capability and curiosity to dive deep into any given challenges as needed.

The Regional Infrastructure Operations Manager is a key role in the management team that is operating and scaling the world’s largest cloud computing infrastructure. We encounter interesting, challenging and complex problems every day. As a technical manager in Amazon you can innovate to solve these issues and help drive operations excellence in all areas of your role. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance.

Key job responsibilities

• Hiring, managing and developing the operations team including compute operations managers, engineering operations managers, logistics operations managers and their teams
• Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost
• Planning and executing the Infrastructure Operations component of new datacentre and Colocation (Colo) expansions
• Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacentres to include preventive maintenance, corrective maintenance and change management
• Vendor management of Colo datacenter services providers to meet or exceed contracted performance SLA’s
• Safety, security, and availability incident response, incident management and incident resolution
• Continuous improvement of operational processes, procedures, methods and tools

Basic Qualifications

• Bachelor's degree or above in Civil Engineering, Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science
• Experience in management of datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar fields
• Experience directly managing, mentoring, leading, and coaching construction management and/or engineering professionals
• Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams
• Fluency in English to communicate effectively with global teams
• Driving license valid in EU

Preferred Qualifications

• Experience in lean or six sigma methodologies for operational, process, and performance improvement projects including process mapping and process re-design
• Experience leading and managing operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems
• Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
• Fluency in Swedish

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.