Product Manager, Internal Platforms & Automation

Nordiska; Stockholms kommun; On-site; SEK 800,000 - 1,200,000; Full time

Job summary

Nordiska is seeking a driven Product Manager to own and evolve our internal onboarding and case-management platform. You will drive discovery, define the product vision, and partner with Operations, Compliance, Risk and Tech to deliver scalable, AI-enabled improvements.

You will translate business needs into requirements, manage the backlog with engineering, map user journeys, and track KPIs like onboarding speed and automation rates.

Qualifications

• Proven product management experience, preferably within fintech/financial services or B2B platforms, from discovery to delivery.
• Strong skills in product strategy, roadmaps, prioritization and translating business needs into requirements.
• Solid technical understanding, with experience working with engineering teams, APIs and system integrations.
• Experience driving automation and efficiency, with an interest in leveraging AI to improve workflows.
• Strong commercial awareness balancing growth, efficiency and scalability.
• Excellent stakeholder management across business, technology and regulatory functions.

Responsibilities

• Own the product vision, strategy and roadmap for Nordiska’s internal platforms, aligned with business priorities and growth ambitions.
• Partner with Sales, Operations, Risk and Compliance to understand business needs and translate them into impactful product solutions.
• Lead product discovery, map user journeys and identify opportunities to improve customer onboarding and operational processes.
• Own and prioritize the product backlog, working closely with engineering to deliver scalable solutions and continuous improvements.
• Explore and drive AI-powered solutions to automate workflows, improve decision‑making and unlock new opportunities for operational efficiency.
• Drive automation and streamline processes to increase efficiency across onboarding, case management and internal operations.
• Ensure platforms scale with business growth and integrate seamlessly with Nordiska’s broader fintech ecosystem.
• Define and track KPIs such as onboarding speed, processing efficiency, automation rates and user satisfaction.
• Drive adoption of new features and processes, ensuring successful implementation across teams.

Skills

Product management

Strategy & roadmaps

APIs & system integrations

Automation & AI

Stakeholder management

Ownership & accountability

Onboarding/KYC/AML domain

Cross-functional collaboration

Job description

Nordiska is seeking a driven Product Manager to own and evolve our internal onboarding and case-management platform. You will drive discovery, define the product vision, and partner with Operations, Compliance, Risk and Tech to deliver scalable, AI-enabled improvements.

You will translate business needs into requirements, manage the backlog with engineering, map user journeys, and track KPIs like onboarding speed and automation rates.