Premium Travel Advisor – Swedish/English, Training & Perks

Concentrix; Malmö kommun; Presencial; SEK 115.000 - 173.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discount on SAS fares

Private health insurance

Paid 2-month training

International, diverse environment

Descripción de la vacante

SAS Airlines in Warsaw is seeking a Travel Advisor to answer premium travel questions and support direct customers whose trips are booked by the carrier. No prior experience required; you will assist with inquiries by phone or chat, help purchase tickets, and maintain strong customer relationships in a diverse, international team.

Fluent Swedish and English are required, and you will work from our office in Warsaw, benefiting from on-site training and career growth.

Formación

• Fluent in written and spoken Swedish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsabilidades

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Conocimientos

Swedish (C1)

English (B2)

Descripción del empleo

SAS Airlines in Warsaw is seeking a Travel Advisor to answer premium travel questions and support direct customers whose trips are booked by the carrier. No prior experience required; you will assist with inquiries by phone or chat, help purchase tickets, and maintain strong customer relationships in a diverse, international team.

Fluent Swedish and English are required, and you will work from our office in Warsaw, benefiting from on-site training and career growth.