Premium Travel Advisor (Swedish/English) – Flight Support

Concentrix; Västerås kommun; On-site; SEK 115,000 - 150,000; Full time

Benefits offered by this job

Discounts on SAS fares

Private health insurance

2-month training program

International work environment

Mentoring

Office in Warsaw

Job summary

SAS Airlines in Warsaw is seeking a Travel Advisor for Nordic Premium to handle premium travel inquiries and bookings for global destinations. The role welcomes motivated applicants with Swedish and English language requirements and a collaborative spirit, training provided fully over two months.

Benefits include 25% SAS fare discounts, private health insurance, an intensive training program, and an international, diverse work environment with mentoring to support your growth.

Qualifications

• Fluent in Swedish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication.
• Highly organized and accurate.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls/chat.
• Build trust through enduring customer relationships.

Skills

Swedish (C1) language

English (B2) language

Customer service mindset

Job description

SAS Airlines in Warsaw is seeking a Travel Advisor for Nordic Premium to handle premium travel inquiries and bookings for global destinations. The role welcomes motivated applicants with Swedish and English language requirements and a collaborative spirit, training provided fully over two months.

Benefits include 25% SAS fare discounts, private health insurance, an intensive training program, and an international, diverse work environment with mentoring to support your growth.