Onboarding Specialist - Swedish Speaker, SE Marketplace

Amazon Eu Sarl, Sverige Filial - J85; Stockholm; On-site; EUR 40 000 - 60 000; Full time

Job summary

A leading company is seeking an Onboarding Specialist to join their Seller Success Team in Stockholm. This role is crucial for guiding sellers through registration and training them for success on Amazon. The ideal candidate will be fluent in English and Swedish, possess strong project management skills, and have experience in customer-facing roles.

Qualifications

• Fluency in English and Swedish (verbal & written).
• Strong project management skills with proven ability to manage multiple priorities.
• Experience with customer-facing roles in a technical environment.

Responsibilities

• Guide sellers through Amazon's registration and verification processes.
• Deliver comprehensive training to sellers.
• Collaborate with internal teams to resolve complex verification challenges.

Skills

Project Management

Problem Solving

Attention to Detail

Fluency in English

Fluency in Swedish

Education

Master’s degree in Economics, Strategy or related

Job description

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Onboarding Specialist - Swedish Speaker, SE Marketplace, Stockholm

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Client:

Location:

Stockholm, Sweden

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3e36f1502016

Job Views:

3

Posted:

23.06.2025

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Job Description:

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. Amazon has a long record of growth and success in non-US geographies. Since launching its first European websites in 1998, Amazon has grown into a global leader in e-commerce, with customer-facing websites selling physical goods in five European countries, plus Japan, China, India, Canada, Mexico and Brazil. Amazon also manages a substantial cross-border business, serving customers in more than 100 countries every month with exports from our current websites.

Overview Amazon is seeking a talented and driven Onboarding Specialist to join our Seller Success Team. You'll play a crucial role in our mission to be Earth's most customer-centric company by guiding strategic sellers through their registration and verification journey and setting them up for success on our Amazon Stores.

Key job responsibilities
Key Responsibilities
•Build and maintain strong partnerships with sellers, guiding them through Amazon's registration and verification processes
• Set them up for success by ensuring optimal account setup and removing blockers to have them list head selection
• Deliver comprehensive training to sellers, empowering them to effectively manage product listings after their first sales
• Collaborate with internal teams to resolve complex verification and compliance challenges efficiently
• Drive continuous improvement of the onboarding experience by identifying efficiency opportunities, implementing process enhancements, and sharing best practices to optimize seller time-to-launch metrics
• Maintain clear communication channels with Account Managers and internal stakeholders, providing regular updates on onboarding status and progress

BASIC QUALIFICATIONS

Basic Qualifications
• Fluency in English and Swedish (verbal & written)
• Strong project management skills with proven ability to manage multiple priorities & stakeholders
• Excellent problem-solving abilities and attention to detail
• Experience with customer-facing roles in a technical environment
• Highly organized and results oriented

PREFERRED QUALIFICATIONS

Preferred Qualifications
• Master’s degree in Economics, Strategy, or related
• 1-3 years of professional experience
• Experience in e-commerce or marketplace operations
• Knowledge of seller tools and platform integration processes
• Familiarity with KYC processes and compliance requirements
• Knowledge on creating product deal pages (listings)