On-Site IT Technician – Malmö, 1-Year Contract

Activision Blizzard; Malmö kommun; On-site; SEK 480,000 - 560,000; Full time

Job summary

Activision Blizzard is seeking an IT Technician to join our on-site Malmö IT team. The role focuses on first-line technical support for employees and contractors, equipment deployment, onboarding, and day-to-day troubleshooting at the Malmö site.

The ideal candidate has IT-related education or experience, strong English, Windows and Microsoft 365 knowledge, and a proactive, service-oriented approach. This is a full-time, 1-year contract located on-site in Malmö, Sweden.

Qualifications

• English proficiency (spoken and written) – minimum B2
• Educational background in IT or a related technical field, or equivalent practical knowledge
• Good understanding of Windows operating systems and computer hardware
• Good knowledge of Microsoft 365
• Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
• Strong customer service and communication skills
• Excellent organizational skills and attention to detail
• Ability to lift, move, and install IT equipment
• Ability to work independently while collaborating with the wider IT team
• A proactive attitude and willingness to learn
• Familiarity with IT ticketing systems is a plus
• Experience with macOS is a bonus
• Experience with Active Directory or Intune is a bonus

Responsibilities

• Providing first-line IT support for employees and external contractors
• Preparing, configuring, and deploying laptops, desktops, monitors, mobile devices, and peripherals
• Setting up workstations for new hires and supporting onboarding activities
• Responding to IT support requests via ticketing system, email, phone, and in person
• Troubleshooting common hardware, software, and peripheral issues
• Escalating complex technical issues to senior IT team members when required
• Maintaining accurate IT asset inventory and lifecycle records
• Installing software and performing routine workstation maintenance
• Supporting meeting rooms, printers, and other office technology
• Assisting with office moves, workstation relocations, and hardware deployments
• Supporting external vendors and contractors with IT-related requests
• Following IT policies, security standards, and operational procedures
• Contributing to maintaining a clean, organized, and efficient IT workspace

Skills

English proficiency

Windows OS

Microsoft 365

Customer service

Organizational skills

Networking basics

Hardware knowledge

Independent work

IT support

Education

IT or related field

Tools

Active Directory

Intune

Microsoft Entra ID

Jira Service Management

Job description

Activision Blizzard is seeking an IT Technician to join our on-site Malmö IT team. The role focuses on first-line technical support for employees and contractors, equipment deployment, onboarding, and day-to-day troubleshooting at the Malmö site.

The ideal candidate has IT-related education or experience, strong English, Windows and Microsoft 365 knowledge, and a proactive, service-oriented approach. This is a full-time, 1-year contract located on-site in Malmö, Sweden.