Managing Director Merkle Sweden

Dentsu, Inc.; Stockholms kommun; On-site; SEK 85,000 - 120,000; Full time

Job summary

Dentsu, Inc. is seeking a Managing Director for Merkle Sweden to lead and grow the CXM business. This pivotal role involves ownership of business strategy, P&L, and key client relationships while driving innovative solutions. You will lead a high performing organization and shape the strategic direction of the company.

The ideal candidate has strong P&L experience, a deep understanding of CXM, and the ability to engage confidently at C-level. This is a full-time, permanent position based in Stockholm, with a start date to be agreed upon.

Qualifications

• Senior commercial leader with strong P&L experience.
• Deep understanding of Customer Experience Management (CXM).
• Comfortable engaging at C-level.

Responsibilities

• Own the overall business strategy, growth, and P&L.
• Lead key client relationships and drive strategic account development.
• Inspire and lead a high performing organization.

Skills

Strong P&L experience

Customer Experience Management (CXM)

Excellent communication skills

Leadership

Strategic account development

Job description

Job Description

Managing Director Merkle Sweden

We’re looking for a commercially driven and visionary Managing Director to lead and grow our CXM business within Merkle, a part of dentsu. This is a pivotal leadership role with full accountability for business performance, strategic direction, and long-term growth. Reporting directly to the CEO of dentsu Sweden, you will lead a future ready, data driven organization while acting as a senior partner to key clients and delivering measurable business impact.

What you’ll do

• Own the overall business strategy, growth, and P&L
• Lead key client relationships and drive strategic account development
• Build pipeline and drive new business alongside expanding existing partnerships
• Lead transformation of capabilities, services, and ways of working
• Lead and inspire a high performing organization
• Collaborate across media, creative, and CXM to deliver integrated and scalable client solutions
• Position the organization as a leader in CXM, digital transformation, and data-driven marketing and act as a strong brand ambassador for dentsu and Merkle

Who you are

You are a senior commercial leader with strong P&L experience and a deep understanding of Customer Experience Management (CXM). You thrive in complex, client-driven environments, are confident engaging at C-level, and bring clarity, energy, and direction to both people and business. You bring international experience and are comfortable operating in a matrix organization, with excellent communication skills and full professional proficiency in both English and Swedish.

About Merkle & dentsu

Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions. In Sweden, Merkle is a team of 40 people, part of Dentsu Sweden with approximately 250 professionals in total.

Additional Information

This is a permanent position based in our Stockholm office, with a start date by agreement and an initial 6 month probationary period.

Location

Stockholm

Brand

Merkle

Time Type

Full time

Contract Type

Permanent