Luxury Client Advisor: Unlimited Earnings & Global Brand

Hästens; Stockholms kommun; On-site; SEK 257,000 - 357,000; Full time

Job summary

Hästens is seeking a dynamic Client Advisor to attract high-end clients to our store and guide them through a personalised sleep experience of the highest quality. You will leverage your sales passion, networking skills, and product knowledge to build lasting relationships and elevate the brand.

In this role you will engage with clients at events, provide tailored recommendations, and coach teammates to deliver exceptional service.

Qualifications

• Bachelor’s or master’s degree.
• Valid driver’s licence.
• Sales experience with a track record of achieving targets.
• CRM experience.
• Self-motivated and proactive approach to sales.
• Strong client service and communication skills.
• Fluent Swedish and English.
• Ability to build relationships and network.
• Willingness to work flexible hours including weekends/holidays.
• Knowledge of luxury brand/store environment is a plus.

Responsibilities

• Advising every client with exceptional, personalised service, understanding their needs and guiding them to the right sleep solution.
• Actively engaging with clients through outreach initiatives and creative events to drive sales and grow your client base.
• Serving as a brand ambassador for Hästens, promoting our products and services with enthusiasm and professionalism.
• Leading by example and coaching colleagues to deliver outstanding client service and sales performance.
• Ensuring the Hästens store environment is welcoming, organised, and visually appealing to enhance the client experience.
• Continuously seeking opportunities for self-improvement and staying updated on industry trends and product knowledge.

Skills

Sales experience

CRM experience

Proactive attitude

Client service excellence

Communication skills

Relationship building

Flexibility

Swedish/English bilingual

Education

Bachelor’s or master’s degree

Tools

CRM software

Job description

Hästens is seeking a dynamic Client Advisor to attract high-end clients to our store and guide them through a personalised sleep experience of the highest quality. You will leverage your sales passion, networking skills, and product knowledge to build lasting relationships and elevate the brand.

In this role you will engage with clients at events, provide tailored recommendations, and coach teammates to deliver exceptional service.