Luxury Client Advisor | Omnichannel Concierge

LVMH; Stockholms kommun; Sur place; SEK 480 000 - 600 000; Plein temps

Résumé du poste

Tiffany & Co. in Stockholm is seeking thoughtful and curious Client Advisors to welcome clients and deliver exceptional luxury service. You will inspire clients, build lasting relationships, and achieve personal and store sales goals through personalized experiences and expert product knowledge.

The role emphasizes brand storytelling, cross-selling, and maintaining impeccable standards in a fast-paced, inclusive luxury environment while working flexible hours.

Qualifications

• Experience in luxury retail or client-facing roles at a high level.
• Proven track record in achieving sales results and building client relationships.
• Comfort with omnichannel selling and luxury service standards.

Responsabilités

• Welcome clients and deliver exceptional service aligned with luxury standards.
• Drive store and individual sales through clienteling and relationship building.
• Develop client development strategies to enhance loyalty, cross-sell, and repeat business.
• Maintain inventory and store procedures, including transfers and care services compliance.

Connaissances

Luxury retail experience

Clienteling

Omnichannel sales

Sales targets & KPIs

Interpersonal skills

Flexible hours

POS proficiency

Outlook proficiency

Multilingual

Formation

College/university degree

Gemologist/GIA coursework (preferred)

Outils

POS systems

Client tracking systems

Microsoft Outlook

Description du poste

Tiffany & Co. in Stockholm is seeking thoughtful and curious Client Advisors to welcome clients and deliver exceptional luxury service. You will inspire clients, build lasting relationships, and achieve personal and store sales goals through personalized experiences and expert product knowledge.

The role emphasizes brand storytelling, cross-selling, and maintaining impeccable standards in a fast-paced, inclusive luxury environment while working flexible hours.