Key Account Manager

Dustin; Nacka kommun; On-site; SEK 700,000 - 900,000; Full time

Job summary

Dustin Sweden is seeking a driven Key Account Manager to lead strategic relationships with enterprise customers across Dustin’s IT solutions portfolio. You will own the full sales cycle from first contact to long‑term partnerships, balancing hardware, licenses and services to create lasting value for customers.

In this role you will collaborate with product and service specialists, pre‑sales and advanced sales teams to tailor solutions that meet complex IT needs, driving growth and ensuring

Qualifications

• Multiple years experience in large enterprises sales.
• Solution-oriented sales within IT or technology.
• Ability to manage multiple sales processes in parallel.
• Balance hardware, license and services sales for long-term value.

Responsibilities

• Plan, develop and execute strategic customer plans for enterprise clients, owning the full sales process from first contact to long‑term partnership.
• Drive sales of hardware, licenses and services by identifying customer needs and matching them with Dustin solutions.
• Build and maintain strong customer relationships through ongoing customer care and collaboration with internal specialists.

Skills

Enterprise sales

Solution selling

IT sales

Relationship management

Strategic planning

Job description

Play a role in shaping how enterprise customers design and evolve their IT environments, acting as a trusted strategic partner across Dustin’s full portfolio of solutions. Join a collaborative and results-driven sales team where you’ll have real influence, strong support, and the opportunity to build long‑term customer relationships that truly make an impact.

This is what makes the position as Key Account Manager fun

• Play a role in Dustin’s continued development, with strong influence over how enterprise customers design and evolve their IT environments.
• Serve as the primary strategic IT partner for enterprise customers, representing Dustin’s full portfolio of products and services end-to-end.

Be part of an engaged and supportive sales team with experienced colleagues, close collaboration with specialists, and a culture focused on impact and results.

My name is Jens Österberg, and I am the hiring manager for this role. As a leader, I am engaged, encouraging and development-focused, while also setting clear expectations and driving results together with the team.

Your role & influence as Key Account Manager

Responsibility: You will be given responsibility for developing and owning enterprise customer relationships, helping customers evolve their IT operations by making complex decisions simple through tailored solutions from Dustin’s full portfolio.

Collaboration: Together with your team, you take care of your customers and your business results; you’ll work closely not only with your immediate team members but also with our product and service specialists as well as pre‑sales and advanced sales teams to deliver the best possible solutions for each customer.

Core activities:

• Plan, develop and execute strategic customer plans for enterprise clients, owning the full sales process from first contact to long‑term partnership.
• Drive sales of hardware, licenses and services by identifying customer needs and matching them with tailored Dustin solutions.
• Build and maintain strong customer relationships through ongoing customer care, follow‑ups and close collaboration with internal specialists.

Benefits Of Joining Dustin

We believe there's more to Dustin than just the benefits listed here. You'll fully understand this once you're with us. Curious? Our Life at Dustin - Dustin Sweden page has you covered.

You can find more of our benefits below in the vacancy.

This Is What We Imagine You Bring

We envision you as a curious and driven individual who thrives in a solution‑oriented sales role, enjoys building long‑term enterprise customer relationships, and takes ownership of driving results end to end.

Additionally, it’s important that:

• You have multiple years experience in large enterprises sales, solution‑oriented sales within IT or technology.
• You are comfortable managing multiple sales processes in parallel and prioritising effectively.
• You can balance hardware, license and services sales to create long‑term customer value.
• You work in a structured and strategic way with customer planning and relationship management.

What can you expect next?

To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process:

• Telephone screening with TA partner
• 1st interview with hiring manager Jens Österberg
• Assessment (Personality‑and cognitive thinking test)
• 2nd interview with Peter Theorell, Director Commercial

For questions about the position, please contact the hiring manager Jens Österberg ([e-mail]).

We will start reviewing applications and moving forward in the recruitment process in mid‑January. Thank you for your patience, and we look forward to connecting then.