IT Quality Analyst

Essity; Göteborgs kommun; On-site; SEK 520,000 - 640,000; Full time

Job summary

Essity, a global hygiene and health company, invites applications for an IT Quality Analyst. You will drive IT quality management, establish compliant processes, and participate in audits to ensure product excellence across global teams.

The role emphasizes continuous improvement, collaboration, and adherence to standards like ITIL, GAMP5, and CSV, with a strong emphasis on results and teamwork.

Qualifications

• Master's degree in Computer Science, Information Technology, Product Management, or a related field.
• Experience supporting IT Quality Management activities, including quality processes, compliance, audits, continuous improvement initiatives, and quality metrics reporting.
• Proficiency with IT Quality Management frameworks and best practices (CMMI, ITIL, GAMP5, CSV) and familiarity with ISO 27001, ISO 9001, GMP, MDR; SAP Signavio and GMS Canea are a plus.

Responsibilities

• Lead IT Quality Management and Compliance aligned with IT Strategy and global standards.
• Define, evaluate, and oversee quality processes, tools, and adherence to standards.
• Prepare, execute, and follow up on internal and external audits; summarize findings and improvements.
• Collaborate across teams to promote continuous improvement and a quality-first mindset.
• Keep processes up to date with industry IT Quality practices and ensure product value.
• Support setup, execution, and closure of IT projects to meet quality requirements.
• Oversee non-conformities and monitor key quality metrics reporting.
• Develop and deliver training materials to embed Quality Management System principles.

Skills

Problem-solving

Communication

Analytical skills

Team player

Travel-ready

Education

Master's degree in Computer Science/IT/PM

Tools

SAP Signavio

GMS Canea

Job description

Essity is a global, leading hygiene and health company. Every day, our products, solutions and services are used by a billion people around the world. Our purpose is to break barriers to well-being for the benefit of consumers, patients, caregivers, customers and society. Sales are conducted in approximately 150 countries under the leading global brands TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa. In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. The company’s headquarters is located in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. More information at essity.com.

It’s an exciting time to be part of our collaborative inclusive team. Come and join our IT Quality team on our journey to improve the well-being of millions. Together we can make a difference!

About the role:

Are you ready to make an impact? As an IT Quality Analyst, you'll be at the forefront of driving digital transformation and ensuring excellence in our products. This role offers the opportunity to shape quality practices, influence continuous improvement, and contribute to the success of a global organization.

We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.

What you will do:

• Lead IT Quality Management and Compliance: Drive IT Quality Management principles and ensure alignment with the IT Strategy and global quality standards.
• Develop and Monitor Quality Processes: Define, evaluate, and oversee methods, guidelines, tools, and adherence to quality standards.
• Audit and Compliance Support: Prepare, execute, and follow up on internal and external audits, summarize findings, and recommend improvements.
• Drive Continuous Improvement: Collaborate across teams to promote efficiency, lean activities, and a quality-first mindset.
• Maintain Industry Best Practices: Keep processes up to date with recognized IT Quality practices, ensuring relevance and value for products and services.
• Support Project Quality: Contribute to the setup, execution, and closure of IT projects, ensuring quality requirements are met.
• Manage Non-conformities and Metrics: Oversee tracking and resolution of non-conformities while monitoring and reporting key quality metrics.
• Deliver Quality Training: Manage training and communication materials to embed Quality Management System principles effectively.

Who you are:

• Master's degree in Computer Science, Information Technology, Product Management, or a related field.
• Experience supporting and driving IT Quality Management activities, including quality processes, compliance, audits, continuous improvement initiatives, and quality metrics reporting.
• Proficient in IT Quality Management frameworks and best practices, including CMMI, ITIL, GAMP5, and Computer Systems Validation (CSV). Familiar with industry standards such as ISO 27001, ISO 9001, GMP, and MDR, with experience in SAP Signavio and GMS Canea considered a strong advantage.
• Strong problem-solving, communication, and analytical skills with a results-driven mindset, coupled with the ability to work effectively as a team player.
• Available to Travel.
• Fluent in English - All Applicants are requested to deliver their CV in English language.

What we can offer you:

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.

Innovate for Good | Excel Together | Be You with Us