Global IT Quality Lead - Compliance & CI

Essity; Göteborgs kommun; On-site; SEK 520,000 - 640,000; Full time

Job summary

Essity, a global hygiene and health company, invites applications for an IT Quality Analyst. You will drive IT quality management, establish compliant processes, and participate in audits to ensure product excellence across global teams.

The role emphasizes continuous improvement, collaboration, and adherence to standards like ITIL, GAMP5, and CSV, with a strong emphasis on results and teamwork.

Qualifications

• Master's degree in Computer Science, Information Technology, Product Management, or a related field.
• Experience supporting IT Quality Management activities, including quality processes, compliance, audits, continuous improvement initiatives, and quality metrics reporting.
• Proficiency with IT Quality Management frameworks and best practices (CMMI, ITIL, GAMP5, CSV) and familiarity with ISO 27001, ISO 9001, GMP, MDR; SAP Signavio and GMS Canea are a plus.

Responsibilities

• Lead IT Quality Management and Compliance aligned with IT Strategy and global standards.
• Define, evaluate, and oversee quality processes, tools, and adherence to standards.
• Prepare, execute, and follow up on internal and external audits; summarize findings and improvements.
• Collaborate across teams to promote continuous improvement and a quality-first mindset.
• Keep processes up to date with industry IT Quality practices and ensure product value.
• Support setup, execution, and closure of IT projects to meet quality requirements.
• Oversee non-conformities and monitor key quality metrics reporting.
• Develop and deliver training materials to embed Quality Management System principles.

Skills

Problem-solving

Communication

Analytical skills

Team player

Travel-ready

Education

Master's degree in Computer Science/IT/PM

Tools

SAP Signavio

GMS Canea

Job description

Essity, a global hygiene and health company, invites applications for an IT Quality Analyst. You will drive IT quality management, establish compliant processes, and participate in audits to ensure product excellence across global teams.

The role emphasizes continuous improvement, collaboration, and adherence to standards like ITIL, GAMP5, and CSV, with a strong emphasis on results and teamwork.