Insurance Policy Operations Lead for AI Training

Mercor; Stockholms kommun; Vor Ort; SEK 963.000 - 1.239.000; Teilzeit

Zusammenfassung

Mercor partners with a leading AI lab to train frontier models on insurance reasoning data. We hire Policy Administration and Insurance Operations Managers to design realistic policy-processing scenarios and evaluate model outputs against standards.

Applicants with experience across policy issuance, endorsements, billing, renewals, and servicing workflows are encouraged to apply. Role starts immediately, onboarding included.

Qualifikationen

• 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management.
• Experience with policy administration systems and workflow controls is preferred.
• Excellent written communication, process discipline, and attention to detail are required.

Aufgaben

• Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery.
• Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks.
• Write gold standard reference responses and grade AI-generated outputs against rubrics for accuracy and adherence to standards.
• Identify incorrect dates, missing documents, improper transaction handling, and confusion between processing and underwriting decisions.
• Provide written feedback used to improve model behavior and participate in onboarding sessions.

Kenntnisse

Policy administration

Underwriting operations

Insurance servicing

Policy-processing management

Tools

Policy administration systems

Jobbeschreibung

Mercor partners with a leading AI lab to train frontier models on insurance reasoning data. We hire Policy Administration and Insurance Operations Managers to design realistic policy-processing scenarios and evaluate model outputs against standards.

Applicants with experience across policy issuance, endorsements, billing, renewals, and servicing workflows are encouraged to apply. Role starts immediately, onboarding included.