Hybrid Stockholm – Cargo & Customer Coordination Specialist

Wallenius Wilhelmsen group; Stockholms kommun; Hybrid; SEK 360,000 - 480,000; Full time

Benefits offered by this job

Affordable healthcare

Well-being programs

Job summary

Wallenius Wilhelmsen Ocean is seeking a Customer & Cargo Coordinator Specialist for a 12‑month fixed-term contract in Stockholm. The role covers both customer and cargo coordination, ensuring bookings, space planning, and timely service updates align with contractual commitments.

Hybrid work in Stockholm with three days in the office and potential up to two days from home. English is the working language; prior shipping or logistics experience is advantageous for success in this role.

Qualifications

• Experience in customer service, preferably in a B2B logistics context.
• Excellent written and spoken English communication skills.
• Strong understanding of shipping or logistics operations.
• Ability to adapt to a multi-cultural environment and collaborate with diverse teams.

Responsibilities

• Coordinate cargo allocation plans and monitor space availability to maximise customer satisfaction.
• Act as primary contact for customers, manage bookings and relevant shipping information in systems.

Skills

Customer service

English proficiency

Logistics coordination

Multi-cultural communication

Job description

Wallenius Wilhelmsen Ocean is seeking a Customer & Cargo Coordinator Specialist for a 12‑month fixed-term contract in Stockholm. The role covers both customer and cargo coordination, ensuring bookings, space planning, and timely service updates align with contractual commitments.

Hybrid work in Stockholm with three days in the office and potential up to two days from home. English is the working language; prior shipping or logistics experience is advantageous for success in this role.