Head of Digital Services

VOLVO BUSINESS SERVICES AKTIEBOLAG; Brunnsta; On-site; SEK 1,400,000 - 2,000,000; Full time

Job summary

Volvo CE is seeking a Head of Digital Services to drive adoption of digital products across the organization and secure value from digital outcomes. You will collaborate with business stakeholders, lead a high-caliber team, and act as a catalyst for digital reimagination across Volvo Group.

The role focuses on building strong relationships with Digital and IT colleagues, shaping strategy, and representing Volvo CE in governance forums.

Responsibilities

• Driving adoption of digital products across Volvo CE in the Digital Services domain
• Securing value realization of prioritized digital outcomes by working closely with business stakeholders and prioritizing business requests across value flows
• Be thought leader on how to leverage digital to take business & operations to the next level of performance
• Act as catalyst for digital and business reimagination
• Retaining and further developing great relationships with our internal network of employees working with Digital and IT across the Volvo Group as they interact with Volvo CE
• Lead a team of highly competent employees, secure good pre-requisites for them to deliver and develop business value as well as to grow themselves – individually and as a team
• Creating a working environment focused on cross functionality, inclusion, value creation and innovation
• Developing stronger working relationships with our cross functional teams impacting the digital interaction with Volvo CE
• You will also be involved in business forums to secure business understanding and priorities as well as represent Volvo CE in group governance forums
• Your domain of digital product adoption and outcome includes, but is not limited to Customer & Partner Digital Channels, Operator Services, Uptime Services, Site Services, Machine Optimization

Job description

Job Title: Head of Digital Services

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Our organization is based on people and great teamwork. We are a truly global company, we rely on diversity and together we create a workplace that brings the best out of everyone.

We believe in a sustainable future and with the global construction industry as our arena, we work together with our customers to turn this belief into reality for people everywhere. That is our purpose, and we live and breathe it, every day. With that, we are “Building Tomorrow”!

In this position, you will have the responsibility for:

• Driving adoption of digital products across Volvo CE in the Digital Services domain
• Securing value realization of prioritized digital outcomes by working closely with business stakeholders and prioritizing business requests across value flows
• Be thought leader on how to leverage digital to take business & operations to the next level of performance
• Act as catalyst for digital and business reimagination
• Retaining and further developing great relationships with our internal network of employees working with Digital and IT across the Volvo Group as they interact with Volvo CE
• Lead a team of highly competent employees, secure good pre‑requisites for them to deliver and develop business value as well as to grow themselves – individually and as a team
• Creating a working environment focused on cross functionality, inclusion, value creation and innovation
• Developing stronger working relationships with our cross functional teams impacting the digital interaction with Volvo CE
• You will also be involved in business forums to secure business understanding and priorities as well as represent Volvo CE in group governance forums
• Your domain of digital product adoption and outcome includes, but is not limited to Customer & Partner Digital Channels, Operator Services, Uptime Services, Site Services, Machine Optimization

To succeed, we anticipate the following competence and mindset:

• Deep business domain & digital technology expertise
• Proactive and deep collaboration with Volvo CE business functions, digital functions and the Digital community across Volvo Group
• 10 years+ of experience of leading within Digital & IT in a large, global and complex context
• You have failed and overcome difficulties and learned from mistakes
• You have experience from driving change in a global environment with changing and ambiguous conditions
• You have demonstrated the ability to influence others by building trustful relationships
• You can attract, develop and support talents
• You have demonstrated a growth and learning mindset in yourself and supporting it in others
• You are willing and ready to explore and own work outside a traditional job description box