Global Field Service Engineer, Tissue Machines

Valmet; Karlstads kommun; On-site; SEK 700,000 - 900,000; Full time

Job summary

Valmet is seeking a Field Service Specialist to join the Tissue Field Services Team. You will perform field service at customer sites on tissue machine sections, including headbox, forming, pressing area, and reel, with a focus on reliability and service excellence.

Based in Karlstad, Sweden, with travel up to 50% across EMEA and beyond, you will troubleshoot, commission start-ups, and provide technical audits while maintaining safety and customer relationships.

Qualifications

• Minimum 5 years of hands-on Tissue Machine field experience.
• Strong mechanical and/or process competence demonstrated on-site.
• Able to troubleshoot complex issues under time pressure.
• Good communication skills and customer-focused approach; English required; other languages a plus.
• Willing to travel ~50% (international and domestic).

Responsibilities

• Perform field service activities on tissue machine sections: Headbox, forming, pressing area (ViscoNip), and reel.
• Conduct inspections, preventive maintenance, troubleshooting, equipment adjustments, and technical audits.
• Support installation projects, start-ups, shutdowns, and optimization activities.
• Prepare accurate service reports, technical documentation, and improvement recommendations.
• Collaborate with customer technical teams to ensure clear communication and excellent service delivery.
• Support other service or project activities as required; maintain high safety standards.

Skills

Headbox & forming

ViscoNip/pressing area

Reel section maintenance

Tools

Microsoft Office

Job description

Valmet is seeking a Field Service Specialist to join the Tissue Field Services Team. You will perform field service at customer sites on tissue machine sections, including headbox, forming, pressing area, and reel, with a focus on reliability and service excellence.

Based in Karlstad, Sweden, with travel up to 50% across EMEA and beyond, you will troubleshoot, commission start-ups, and provide technical audits while maintaining safety and customer relationships.