Global field operations field engineer, EMEA GFO Eng team

Amazon; Stockholms kommun; Hybrid; SEK 719,424 - 940,785; Full time

Job summary

Amazon is seeking a Global Field Engineer to drive operational excellence in its data center operations. The role involves supervising colocation operators, conducting audits of systems, and ensuring the reliability of mission-critical facilities across EMEA.

Candidates must have at least 5 years of experience as a Data Center Engineer, be EU citizens, and possess a university degree in Electrical Engineering. The position requires up to 60% travel.

Qualifications

• Minimum 5 years as a Data Center Engineer with relevant qualifications.
• Must be an EU citizen.
• Experience in maintenance of electrical building systems.

Responsibilities

• Supervise Colocation operators performing maintenance.
• Perform root cause analysis for operational issues.
• Conduct reviews and audits of electrical and mechanical systems.
• Qualify new sites for deployments.
• Approval of Change Management Tasks.

Skills

Hands-on electrical and mechanical operations

Root cause analysis

Operational excellence

Change management

Collaboration with Colocation operators

Education

University degree in Electrical Engineering

Relevant technical training

Job description

EMEA GFO is seeking a passionate, results oriented engineer to drive operational excellence in its colocation based data center operations. This position serves as a technical resource to support Amazon Web Services (AWS) within its geographically distributed Global field operations. The position will drive overall availability and reliability to meet or exceed the defined service level expectations of data center operations.

The Global field engineer will be responsible for working with Biz development on site qualification and selection. In addition the engineer will be responsible for working with the Colo providers to oversee the operation and maintenance of all electrical, mechanical, and HVAC equipment in multiple colocation data centers. This equipment supports mission‑critical servers and networking equipment with high uptime expectations. The Global Field Engineer will identify and drive projects to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Where appropriate, the engineer will drive innovation cooperatively with the colocation facility to reduce operational costs. A strong sense of ownership will be demonstrated for this position.

The Global Field Engineer is Amazon's front line technical subject matter leader when it comes to hands‑on electrical and mechanical equipment operations and troubleshooting. They will work with the Colo provider and Biz Development to ensure the ongoing maintenance and operations of Data Center Operation's Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.

*Please note that this role will require up to 60% travel around the EMEA area*

Key Job Responsibilities

• Supervise, advise and collaborate with Colocation operators performing servicing or preventive maintenance.
• Assist in performing root cause analysis for operational issues.
• Perform periodic on site reviews and audits of operations, electrical, and mechanical systems.
• Supervise the design and implementation of retrofits of existing facilities.
• Qualify new sites for new deployments.
• Drive operational excellence in all data center sites.
• Perform first level troubleshooting for facility and rack level events.
• Approval of all CMs (Change Management Tasks) to enable changes and maintenance at sites.
• Attending weekly calls with both TPMs and CAD designers, designing and retrofitting new and existing cages within our EMEA edge space.

Basic Qualifications

• This role requires that you are a citizen of an EU member state.
• Successfully completed relevant technical training with over 5 years of extensive practical experience as a Data Center Engineer (Responsible Electrical Specialist), as well as an additional qualification as a Technician or Industrial Master Craftsman.

Preferred Qualifications

• Experience with change management systems.
• Many years of experience with the operation and maintenance of electrical building systems (power distribution, lighting, grounding, fire alarm, security, personal safety, and control systems).
• University degree in Electrical Engineering.

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