Full Time Headwaiter - TAK

Strawberryhotels; Stockholm; On-site; SEK 390,600 - 558,000; Full time

Benefits offered by this job

Healthcare benefits

Four complimentary hotel nights per year

Employee discounts at restaurants and hotels

Job summary

A leading hospitality company in Stockholm is looking for an experienced headwaiter to enhance dining experiences at TAK. The ideal candidate will lead service delivery, coach staff in upselling, and coordinate with kitchen and bar. Candidates should have at least 3 years in high-end restaurants and be fluent in English or Swedish. Join us and be part of a unique and passionate team dedicated to extraordinary hospitality.

Qualifications

• Minimum 3 years of experience as headwaiter or in a similar role.
• Fluency in English or Swedish; additional languages are a plus.
• Strong leadership and team coordination skills.
• Ability to maintain service excellence under pressure.

Responsibilities

• Ensure seamless service during dining experiences.
• Guide staff in upselling and recommendations.
• Coordinate with kitchen and bar for operational flow.
• Address guest feedback and service issues.

Skills

Exceptional service delivery

Menu expertise

Upselling techniques

Problem-solving

Leadership

Education

Proven experience in high-end restaurants

Job description

About TAK Located at the top of Brunkebergstorg, Modern Scandinavian cuisine, influenced by Japanese cooking techniques and flavors. Complex creations that are easy to love. We use locally sourced ingredients carefully selected according to the season. With genuine craftsmanship in every detail, we aim to create a dining experience beyond the ordinary. TAK has restaurants and bars across two floors, focusing on Swedish and Nordic ingredients, combined with techniques and flavors from Japan. At TAK, we strive to take our guests on a memorable journey through the Nordic-Japanese kitchen. With exceptional hospitality, we create unique experiences in our stunning venue. With a strong focus on details and true craftsmanship, we guide every guest with heartfelt and inclusive service at the highest level.

At TAK, we live by our core values: Professional, Passionate, and Playful. Together with all our employees, we aim to create an environment unlike any other – a place you will love being in, feel a deep passion for, and, most importantly, be inspired to do your very best to ensure our guests have an unforgettable experience.

Why Join TAK? At TAK, we set the bar high. We are committed to delivering an extraordinary dining experience through passion, precision, and teamwork. If you thrive in a fast-paced, refined, and guest-focused environment, we invite you to bring your expertise and dedication to our team.

Position Overview We are seeking experienced and professional headwaiter to join our exceptional front-of-house team. At TAK, every detail matters, and as a headwaiter, you will be integral to delivering a seamless and elevated dining experience for our guests.

Who We Are Looking For

• Lead and Deliver Exceptional Service: Act as the senior point of contact on the floor, ensuring service runs smoothly, standards are upheld, and every guest enjoys a seamless, elevated dining experience
• Menu Expertise: Demonstrate thorough knowledge of TAK’s menu, including food pairings, sake, and beverage offerings, to confidently guide and inspire guests
• Upselling & Recommendations: Coach the team on upselling techniques and pairing suggestions that add value to the guest experience while driving sales
• Operational Excellence: Coordinate with the kitchen and bar to ensure timing, flow, and presentation of dishes are precise and in line with TAK standards
• Problem-Solving & Decision-Making: Address guest feedback and service challenges promptly and professionally, taking ownership of solutions
• Floor Coordination: Manage table turns, and oversee service pacing to maximize both guest satisfaction and operational efficiency

Requirements We are looking for individuals who embody professionalism, passion, and a commitment to excellence. Candidates must meet the following criteria:

• Minimum 3 Years of Experience: Proven experience as a headwaiter, or similar leadership position in high-end restaurants or similar environments, with a strong focus on delivering impeccable service
• Language Proficiency: Fluent in English or Swedish. Additional language skills are a plus
• Strong Leadership Skills: Ability to inspire, coach, and direct a team during high-pressure service while maintaining composure and positivity
• Attention to Detail: Skilled at maintaining service excellence, anticipating guest needs, and upholding presentation standards
• Clear Communication: Confident in leading pre-service briefings, giving constructive feedback, and communicating between FOH and BOH teams
• Work Ethic: Punctual, dependable, and willing to go above and beyond for both guests and the team
• Flexibility: Availability to work evenings, weekends, and holidays

We offer As a full-time employee at TAK, you will also be part of Nordic Hotels & Resorts, which comes with several perks, including:

• Healthcare benefits and access to a gym at our sister hotels
• Four complimentary hotel nights per year at any hotel within our chain
• Employee discounts at all restaurants within the group (Strawberry Hotels)
• Employee rates at all hotels within the group (Strawberry Hotels)
• Opportunity to be part of an exciting and expanding restaurant

Employment Type This position is available as both hourly or seasonal. Flexibility in scheduling is required, including availability for evenings, weekends, and holidays.

Ready to Elevate Your Career? If you meet these requirements and are ready to take your career to the next level, we’d love to hear from you. Apply below and become a vital part of TAK’s journey to redefine dining excellence! Don’t hesitate to send our Director of Restaurants, Eduard Matei an email at [e-mail] if you have any questions.

Note: We are proud members of Nordic Hotels & Resorts – a collection of hotels and resorts for guests seeking unique experiences.

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